How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Arapahoe County Detention Center.

Sending Photos and Postcards

A great way to send love and support to a loved one at Arapahoe County Detention Center is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Arapahoe County Detention Center.

Frequently asked questions about Arapahoe County Detention Center

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Arapahoe County Detention Center.

2. How much does it cost to send a message to Arapahoe County Detention Center?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Arapahoe County Detention Center?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Arapahoe County Detention Center. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Arapahoe County Detention Center. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Arapahoe County Detention Center?

   Mailing address:

   Arapahoe County Detention Center
   7375 S Potomac St
   Centennial, CO 80112
   Phone: (720) 874-3500

5. What are the visiting hours at Arapahoe County Detention Center?

   Visiting hours at Arapahoe County Detention Center vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (720) 874-3500 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Arapahoe County Detention Center?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Arapahoe County Detention Center for their specific mail policies.

7. How do I send money to an inmate at Arapahoe County Detention Center?

   You can send money to an inmate at Arapahoe County Detention Center through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Arapahoe County Detention Center?

   Many facilities now offer video visitation as an alternative to in-person visits. At Arapahoe County Detention Center, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Arapahoe County Detention Center?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Arapahoe County Detention Center for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Arapahoe County Detention Center, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

Communication services at Arapahoe County Detention Center utilize modern digital technology to maintain family connections through ViaPath tablets and the “Facility Messages” app, allowing inmates to receive personal correspondence including letters, pictures, and drawings through their free profile system. This digital mail delivery system, processed Monday through Friday excluding county holidays, demonstrates the facility’s commitment to maintaining important relationships while ensuring security protocols are met through proper mail inspection and screening procedures.

Beyond communication services, the detention center may offer educational programming typical of Colorado correctional facilities, potentially including GED preparation courses, basic literacy instruction, and life skills workshops designed to support successful reintegration. Vocational training opportunities could encompass job readiness programs, computer literacy classes, and certification courses in various trades, though specific offerings may vary based on facility resources and inmate population needs.

Counseling and support services often include substance abuse treatment programs, mental health counseling, and behavioral intervention services to address underlying issues that may have contributed to incarceration. The facility typically provides access to medical care, religious services, and may offer anger management classes or cognitive behavioral programs. Library services and recreational activities are commonly available to support inmates’ personal development and well-being during their stay, while legal mail privileges ensure continued access to courts and legal counsel as needed.

Daily Life & Visitation

Communication with loved ones forms a central part of the routine for individuals housed at Arapahoe County Detention Center. Personal correspondence from family and friends, including letters, pictures, and drawings, arrives digitally through ViaPath tablets via the “Facility Messages” app under each person’s free profile. Mail processing occurs Monday through Friday, excluding county holidays, creating a predictable rhythm for receiving updates from the outside world.

The facility maintains structured communication protocols that balance security needs with maintaining family connections. While personal mail flows through the digital system, sealed correspondence from legal counsel, courts, government officials, and parole authorities may arrive through traditional channels after inspection. The facility typically restricts inmate-to-inmate correspondence and requires pre-approval through the Mail Technician for larger items like books or magazines, ensuring all materials meet safety standards.

Beyond communication, residents generally follow structured daily schedules that may include meal times, recreational periods, and programming opportunities. Like most Colorado detention facilities, Arapahoe County likely provides basic necessities including meals, medical care, and housing accommodations. The digital tablet system not dedicated facilitates family communication but often provides access to educational content, entertainment, and facility information, helping individuals stay connected and engaged during their time at the facility.