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Who to Call for Help — Key Contacts for Arapahoe County Jail (Video, Phone, Bond Complaints)

Need to set up an attorney video visit, fix a phone or video issue, or report a bond problem? Calling the right office first saves you time. Here are the contacts families and attorneys rely on most for Arapahoe County Jail.

• 1 min read • arapahoeco.gov
Who to Call for Help — Key Contacts for Arapahoe County Jail (Video, Phone, Bond Complaints)

To schedule an online attorney visit, email attorneyvisitation@arapahoegov.com. Have your Bar Card and a government-issued ID handy - staff will likely ask for those details when arranging the visit.

Note: In-person attorney visits may be conducted at any time and don’t need to be scheduled. Bring your Attorney Bar Card and identification when you check in at the facility front desk.

Video visit not working? Having trouble with your GettingOut account? Call Viapath/GTL customer service at 1-866-516-0115. They handle visit and account issues for the platform.

Who to Call for Help — Key Contacts for Arapahoe County Jail (Video, Phone, Bond Complaints)

Connectnetwork Advancepay

  • ✓ AdvancePay customer service (billing help): 877-650-4249
  • ✓ AdvancePay automated system: 800-483-8314
  • ✓ Website: www.connectnetwork.com
  • ✓ Mailing address: AdvancePay Service Dept., PO Box 911722, Denver, CO 80291-1722

For urgent technical help with Arapahoe County Jail's phone or video service, call the 24/7 support line: (866) 230-7761.

Need to file a complaint about a bond issue - like a processing delay or custody problem tied to bond? Contact an on-duty supervisor, or reach Internal Affairs directly at 720-874-4014 or internalaffairs@arapahoegov.com.

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