How to send messages, photos, and packages
Arrendale State Prison uses Securus for phone and video communication. To receive calls or schedule video visits, set up a Securus account (pre-paid, collect, or direct-bill) through their website or by calling 1-800-844-6591. Complete any required account verification before you expect contact. Phone calls may be monitored or recorded and are limited to 25 minutes. Calls can't be forwarded or used for three-way calling, and they must go to numbers on the offender's Call Allow List. During the Assigned Facility and Reentry phases, you can connect through phone calls, video, or in-person visits. For at-home video, you'll need a computer or smartphone with a camera and microphone, plus a stable internet connection.
Search for a loved one and send messages and photos in minutes.
Sending mail to someone at Lee Arrendale State Prison? Getting the address right is the most important step. Here's the official mailing address, plus what you should know if your loved one is still in diagnostics or orientation.
Arrendale State Prison uses Union Supply as its approved food package vendor. If you're an approved family member or friend, you can place an order through any of the methods below.
Create a Securus account online or call 1-800-844-6591 to set up pre-paid, collect, or direct-bill service. Complete account verification before scheduling video visits or expecting calls.
Yes. Telephone calls may be monitored or recorded, and they’re limited to 25 minutes. Calls can’t be forwarded or three-way called, and they must be to numbers on the offender’s Call Allow List.
During the Assigned Facility and Reentry phases, permitted contact includes phone calls, video connections, or in-person visits. For at-home video visits, you’ll need a computer or smartphone with a camera and microphone and a stable internet connection.
Send personal mail to Arrendale State Prison at P.O. Box 709, Alto, GA 30510. Include the inmate’s full name and GDC/inmate number on every item to help ensure delivery.
Food and package orders must go through the approved vendor, Union Supply, using their mail-order process to the Dallas, Texas address. You can also order by phone at 1-562-361-5719 or toll-free 1-855-247-0563, or by fax at 1-310-603-1188.
Yes. Union Supply charges a $2.95 non-refundable shipping and handling fee, and Georgia DOC spending and weight limits apply (state prisons: $100 total and 15 lbs).
The first days after someone goes to prison feel like a blur—especially when you're waiting to hear from them and have no idea what's happening on the inside. Here's the day-by-day diagnostic timeline at Lee Arrendale State Prison so you can follow what your loved one is likely experiencing during those first 10 business days.
At Lee Arrendale, don't count on visitation during the diagnostic period. Most diagnostic offenders transfer to another facility before they ever become eligible for regular visits. This is where families often hit a frustrating wall: your loved one may be physically at Arrendale for processing and classification, but visits won't open up until she reaches her permanent facility. There's one narrow exception—visitation for diagnostic offenders is only allowed under extenuating circumstances.
To receive phone calls from someone at Arrendale State Prison, you'll need a Securus account. You can set up a prepaid collect or direct bill account through the Securus website. Prefer to do it by phone? Call Securus at 1-800-844-6591—this is also helpful if you're running into issues online.
