How to deposit funds, commissary, and payment options
Arrow Head Corrections Facility does not accept cash or money orders sent through the mail. To add money to an inmate's account, use an approved online portal, a phone deposit service, or a participating in-person location. Deposits made before the daily cut-off (4:00 p.m. MT based on available guidance) are generally posted the next day. Still, allow 2 to 3 days for processing so funds show up in time for commissary orders. Plan for deductions: the department withholds a minimum of 20% of each deposit for court-ordered fines, fees, restitution, or child support. Deposits go through third-party vendors, so methods, fees, and exact processing rules can vary.
Search for a loved one and send messages and photos in minutes.
Sending money to someone at Arrowhead? The method matters. Colorado DOC only accepts deposits through a few approved electronic vendors—mailed cash and money orders won't work.
You cannot send cash or money orders by mail to Arrow Head Corrections Facility. Use an approved online portal, the phone deposit service, or a participating in-person location to add funds.
Deposits made before the daily cut-off are generally available the next day. To be safe, allow 2 to 3 days for processing so the funds post and can be used for commissary.
Yes. The department must withhold a minimum of 20% of any deposit to apply toward court-ordered fines, fees, restitution, or child support. Check your receipt or the vendor’s transaction details to see how the withholding is applied.
Visiting someone at Arrowhead goes smoother when you show up with the right ID, the right clothing, and nothing that could get you turned away. Here's a quick prep guide before you head out.
Getting approved to visit at Arrowhead Correctional Center comes down to a complete application and the right supporting documents—especially if you're adding minor children or requesting a special visit.
Need the email address for visiting at Arrowhead Correctional Center? Call (719) 269-5603. This number is specifically for visitors who need the email address related to visitation.
