Ashe County Jail

Ashe County Detention Center offers free on-site HomeWAV kiosk visits in the lobby on Saturdays and Sundays from 8:00am to 4:30pm. Each incarcerated person gets two 15-minute weekend visits, scheduled online. Plan to arrive at least 10 minutes before your scheduled start time so staff can process you. Prefer visiting from home? HomeWAV also offers paid remote video visits seven days a week, billed per minute—check availability and pricing before you book. Before scheduling anything, confirm you're on the incarcerated person's approved visitor list and review the jail's visiting rules, which can vary by status and housing.

Send mail to someone at Ashe County Detention Center using the facility's exact mailing format with the facility name and PO Box, addressed to the inmate's full name. No inmate ID number is needed on the envelope. All non-attorney mail may be inspected and read by staff, so avoid sharing anything you wouldn't want a third party to see. Certain items won't make it through: staples, paper clips, photographs, magazines, and books are all prohibited. Greeting cards are allowed, but staff will photocopy the written interior—the inmate receives the copy, not the original. Some facilities use offsite mail-scanning vendors for non-legal mail, so follow any vendor or facility instructions if provided.

Ashe County Detention Center gives you several ways to add commissary funds or send items to an inmate. The fastest option is the ATM-style kiosk in the lobby, which accepts debit or cash for instant deposits. Can't make it in person? Deposit money online through JailATM.com after setting up a user account. You can also shop for commissary items directly through the Oasis store on jailcanteen.com—select North Carolina, then Ashe County Detention Center to place an order. The detention center accepts U.S. Postal Service money orders mailed in too; make the money order payable to the inmate. Use the inmate's exact booked name and ID when making any deposit to avoid delays.

For general questions about an incarcerated person or day-to-day jail operations, call the Ashe County Detention Center at (336) 846-5611. The Ashe County Sheriff's Office main office hours are Monday through Friday, 8:00 am to 5:00 pm—a good window for routine phone calls or in-person business. Facility listings also include the detention center address and chaplain program contact information, with both an office phone number and email for requesting spiritual support. For urgent, life-safety emergencies, call 911. When calling with routine inmate-status or visitation questions, have the person's full name and booking/offender ID ready to speed things up. Court-related questions? The sheriff's main line can point you to the right county office.