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Free vs. Paid Video Visits at Ashe County Detention Center: How HomeWAV Works

HomeWAV is the video visitation system at Ashe County Detention Center. The basics: on-site kiosk visits on weekends are free, while remote visits from home cost $0.50 per minute.

• 2 min read Verified from official sources

Ashe County Detention Center uses HomeWAV for video visitation. You can connect using a smartphone, tablet, or computer. Visit in person using the on-site kiosks, or connect remotely from wherever you are.

On-site kiosk visits are free. You can use the lobby kiosks on Saturdays and Sundays at no charge.

Each inmate gets two 15-minute HomeWAV visits per weekend through these kiosks. These are not drop-in sessions. You need to schedule ahead of time through HomeWAV.com.

  • ✓ Schedule the kiosk visit ahead of time through HomeWAV.com (a family member has to book it).
  • ✓ Arrive at Ashe County Detention Center at least 10 minutes before your scheduled time slot.

Remote visits (connecting from home instead of using the on-site kiosks) cost $0.50 per minute. Family members pay this cost.

Remote access runs seven days a week from 7:00 am to 10:30 pm. Keep that window in mind when coordinating schedules.

Privacy reminder: All HomeWAV visits at Ashe County Detention Center are monitored live by staff and recorded. Plan your conversation accordingly and avoid discussing anything you would not want reviewed later.

  1. Book the visit in advance on HomeWAV.com. For on-site kiosk sessions, a family member must schedule the visit ahead of time through the website.
  • ✓ Arrive at least 10 minutes before your scheduled on-site HomeWAV kiosk time slot.

Running into technical problems with HomeWAV? For registration, login, or audio/video issues, contact HomeWAV support at 1-800-764-2872 or email support@homeway.com.

Before driving in for a free kiosk visit, double-check the weekend hours. The HomeWAV page lists free on-site kiosk hours as Saturdays and Sundays from 8:00 am to 4:30 pm, but the detention center's general visitation hours are listed as Saturdays and Sundays from 8:30 am to 4:00 pm. Those times don't match, so confirm the current kiosk schedule before you travel.

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