What to Expect at Auburn's Visitor Hospitality Center: Lockers, Restrooms, and Visitor Info
Visiting someone at Auburn Correctional Facility? The Visitor Hospitality Center gives you a place to regroup before check-in. Here's what it offers, what's usually available inside, and what to confirm before you go.
The DOCCS Visitor Hospitality Center is a waiting area where you can take a breather before entering the facility. It's designed for family and friends who arrive early or just need a moment to get organized. DOCCS actively encourages visits - maintaining positive relationships can make a real difference during incarceration and after release. The hospitality center is part of that effort to make visiting more family-friendly.
Visitor Hospitality Centers typically have restrooms. If you're traveling any distance, it's good to know you can take care of basics before heading into the visiting process.
Bringing a baby or young child? These centers usually have a baby changing station, which makes handling last-minute needs much easier before you go inside.
Lockers are usually available for storing personal belongings. This is especially helpful if you arrive with items that aren't allowed in visitation - lock them up instead of walking back to your car at the last minute.
- ✓ Information about visitation rules and regulations
- ✓ Information about packages for incarcerated individuals
Note: These are standard DOCCS hospitality center offerings, but the day-to-day details (like procedures and what’s available at a given moment) can vary by facility.
The hospitality center is also a good place to get questions answered before you enter the visiting area. DOCCS says information about visitation rules and regulations is available there, including details about packages. Visits are governed by DOCCS rules designed to protect everyone - visitors, staff, and the incarcerated population. If you're unsure about a rule or getting conflicting information, asking for official guidance is often the fastest way to reduce stress.
DOCCS uses a vendor-only approach for packages. All packages and articles must be sent directly from vendors through carriers like USPS, FedEx, or UPS. You can't bring packages to the facility during a visit, and you can't mail them directly from home. If you want to send something, it has to go through the approved vendor process - don't show up with it on visiting day.
- Use the hospitality center as your reset point - take a moment before check-in, and ask for the current visitation rules and regulations if anything is unclear.
- Double-check package guidance before you buy anything - packages must be sent directly from vendors via carriers (not brought in by visitors).
- Follow DOCCS visiting rules during the process - those rules are in place to help keep visitors, staff, and incarcerated people safe.
The details above come from DOCCS's general description of Visitor Hospitality Centers, not Auburn-specific notes. Before you go, confirm Auburn Correctional Facility's current setup: where the hospitality center is located, when it's open, how lockers work, and whether there are any local procedures to follow.
- ✓ Locker procedures (and whether there are any limits you should plan around)
- ✓ Any locker-related details that affect what you can store (for example, whether there are fees or size limits)
- ✓ The exact package process you should follow, including the vendor-only requirement and carrier delivery
- ✓ Current hospitality center hours for the day you plan to visit
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