How to Send Money to Facility
Looking to add money for phone calls? This facility uses ConnectNetwork for funding prepaid phone options.
Friends and family can fund inmate phone calls through ConnectNetwork. There are two options: an AdvancePay pre-pay phone plan (a prepaid account you set up to receive collect calls from an inmate) or a deposit into an inmate's PIN Debit Account, both handled through ConnectNetwork.
Note: Fees, limits, and the specific identifying information you'll need aren't listed in the available details. Check with the facility and with ConnectNetwork for current requirements before sending money.
Steps-to-follow
- ✓ Decide which phone funding option you need: AdvancePay (a pre-pay phone plan you set up) or a deposit to the inmate’s PIN Debit Account through ConnectNetwork.
- ✓ Gather the inmate details ConnectNetwork asks for (for example, the person’s name and any identifier the system requests) so your payment is applied to the right account.
- ✓ Use ConnectNetwork to set up the pre-pay plan or make the deposit.
- ✓ If you need help or want to confirm you’re using the right option, call ConnectNetwork toll-free at 1 (800) 483-8314.
If you'd rather handle this by phone, or you run into trouble during setup, call ConnectNetwork's toll-free number: 1 (800) 483-8314. They can walk you through PIN Debit deposits and prepaid account setup.
What-to-verify
- ✓ Whether AdvancePay and PIN Debit through ConnectNetwork are currently accepted for the person you’re supporting.
- ✓ What inmate account details are required to post a payment correctly.
- ✓ Any fees, deposit minimums, maximums, or funding limits.
- ✓ What payment types are accepted through ConnectNetwork for the option you’re using.
- ✓ If you have questions, confirm details with the facility and/or ConnectNetwork at 1 (800) 483-8314.
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