How to deposit funds, commissary, and payment options
To send money at Augusta Corrections Center, you'll typically use ConnectNetwork to fund an inmate's PIN Debit account. When depositing online, enter the inmate's 7-digit state ID number—this is required to credit the right account. Watch your own ConnectNetwork/AdvancePay activity too: accounts with 180 consecutive days of inactivity become inactive and are subject to forfeiture under a policy effective Dec 28, 2022. Before paying, double-check which account you're funding (commissary, phone, or tablet). Different account types often use separate vendor portals and can have different posting rules. If a deposit doesn't show up, contact the vendor and the facility's finance/commissary support to trace the payment and confirm posting times.
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For ConnectNetwork deposits at Augusta Corrections Center, you must use the inmate’s 7-digit state ID number.
Yes. ConnectNetwork/AdvancePay accounts become inactive and are subject to forfeiture after 180 consecutive days of inactivity (policy effective Dec 28, 2022).
Contact the vendor first to trace the payment and confirm posting times. If it's still unresolved, reach out to the facility's finance or commissary support with the inmate's information and your transaction details.
Setting up your first phone call at Augusta Corrections Center comes down to two things: creating your account with the VADOC phone vendor, and getting your number on your loved one's approved call list. Here's how to handle both.
If your loved one is at Augusta Corrections Center, the phone restrictions in restrictive housing aren't unique to Augusta. Virginia Department of Corrections Operating Procedure 803.3 applies to all VADOC facilities—so the same call-access rules show up across the system.
If your loved one is at Augusta Corrections Center, phone calls are handled through Virginia Department of Corrections guidelines. VADOC Operating Procedure 803.3 covers all VADOC facilities, and the phone system runs through ConnectNetwork by Global Tel*Link. For families, this typically means setting up an AdvancePay prepaid account—money you deposit through ConnectNetwork to receive collect calls from your incarcerated loved one. Here's what catches many people off guard: the inactivity policy. As of December 28, 2022, AdvancePay accounts can become inactive and subject to forfeiture after 180 consecutive days without use (unless state law or contract terms require otherwise). If you keep money in the account "just in case," make sure it doesn't sit untouched long enough to trigger that clock.
