How to Contact an Inmate at Facility
Trying to stay in touch with someone at Augusta Corrections Center? The phone system has specific rules you'll want to know upfront. Here's how to make sure you have the right setup for your situation.
Mail, photos, messaging, and phone/call options for staying in touch.
Augusta Corrections Center uses the VADOC phone system operated by ConnectNetwork/Global Tel*Link. Expect all non-attorney calls to be recorded and monitored. Each call is limited to 20 minutes, which helps keep phone access available to everyone. Inmates can maintain an approved call list with up to 15 numbers. To pay for calls, you can set up a pre-pay account or add funds to the inmate's PIN Debit Account through ConnectNetwork. The vendor handles billing and technical support. If you're looking to use video or other vendor services, confirm which communication options Augusta supports first, then create and verify your vendor account before attempting remote visits or messaging.
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Trying to stay in touch with someone at Augusta Corrections Center? The phone system has specific rules you'll want to know upfront. Here's how to make sure you have the right setup for your situation.
Setting up your first phone call at Augusta Corrections Center comes down to two things: creating your account with the VADOC phone vendor, and getting your number on your loved one's approved call list. Here's how to handle both.
Virginia Department of Corrections (VADOC) phone calls follow a few system-wide rules that catch families off guard. Two of the biggest: the 15-number approved list and the 20-minute call limit. Here's how the phone system works and what you can do to keep calls running smoothly.
If your loved one is at Augusta Corrections Center, the phone restrictions in restrictive housing aren't unique to Augusta. Virginia Department of Corrections Operating Procedure 803.3 applies to all VADOC facilities—so the same call-access rules show up across the system.
Augusta Corrections Center follows the same phone rules as every other Virginia Department of Corrections facility. VADOC Operating Procedure 803.3 applies across the board. So if you're trying to understand what
The phone rules at Augusta Corrections Center come from Virginia Department of Corrections Operating Procedure 803.3. This procedure applies statewide, so Augusta follows the same call-list limits and approval process as every other VADOC facility.
Phone calls are limited to 20 minutes to help ensure fair access to the phones.
Each inmate can have an approved call list of up to 15 phone numbers.
Set up a pre-pay account or deposit funds to an inmate's PIN Debit Account through ConnectNetwork. The vendor handles billing and support. Create and verify your vendor account before you try calls, video, or other services.
Your first Virginia DOC visit goes a lot smoother when you treat it like airport security: arrive early, bring the right ID, and expect staff to verify everything at check-in.
Getting approved for in-person visits at a Virginia Department of Corrections (VADOC) facility takes a few steps, and the biggest key is starting early. Here's how the online application works, how long CVU review usually takes, and what to do once you're approved.
Looking to add money for phone calls? This facility uses ConnectNetwork for funding prepaid phone options.