How Phone Calls Work at Autry State Prison, Rates, Limits, and Account Setup
Phone calls are one of the fastest ways to stay connected, but prison phone systems have strict rules and account requirements. Here's how calling works at Autry State Prison: the provider, typical rates, time limits, and what you need to set up an account.
Autry State Prison uses Securus for inmate phone service. To get set up, you can open a Securus pre-paid collect account or a direct bill account either through the Securus website or by calling 1-800-844-6591.
If more than one family member wants to receive calls, or you switch phones, you can add multiple telephone numbers to a single pre-paid collect account. Adding the right numbers up front saves time when your loved one tries to call.
Securus charges $0.06 per minute for debit calling (the rate used with pre-paid collect and direct billed accounts).
At $0.06 per minute, a full 25-minute call comes to $1.50. That's a useful benchmark because 25 minutes is also the maximum length allowed per call.
Note: The per-minute rate is only part of the total cost. Securus may apply additional fees (for example, when you fund your account), so confirm current fees with Securus when you set up or add money.
Plan every conversation with the assumption that it is not private. Calls may be monitored and recorded.
Even if your account is funded, your phone still has to be eligible to receive calls. Calls are restricted to numbers on the offender's Call Allow List, so make sure the number you want to use is the one that gets added.
- ✓ Call forwarding is not permitted.
- ✓ Three-way calling is not permitted.
- ✓ The maximum time allowed per call is 25 minutes.
Your loved one can also help keep calls going from their side. Offenders can transfer money from their trust accounts to Securus debit calling accounts in $1 increments to complete telephone calls.
If you're funding a pre-paid collect account, plan around the deposit cap: deposits are limited to a maximum of $200.00 each.
- Set up your Securus account - Use the Securus website or call 1-800-844-6591 to create a pre-paid collect account or a direct bill account.
- Confirm the rate and any added fees - The listed rate is $0.06 per minute, and a 25-minute call is $1.50 at that rate. Ask Securus about any vendor fees that may apply when you fund the account.
- Make sure your number is eligible - Calls can only go to numbers on the offender’s Call Allow List. If the number is wrong or missing, the call will not go through.
- Keep the call “clean” - Do not use call forwarding or three-way calling, and expect calls to be monitored and recorded.
- Plan around the system limits - Calls top out at 25 minutes, and pre-paid collect deposits are capped at $200 per deposit.
- Ask about trust-to-phone transfers if calls keep failing - Offenders can transfer trust funds to their Securus debit calling account in $1 increments to complete telephone calls.
Note: If the total cost you’re seeing does not match the per-minute math, contact Securus to confirm what fees are being applied to your account.
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