Sending Money to Someone at Avon Park Prison: Your Complete Guide

At Avon Park Prison, the path you take depends on what you're paying for. Sending money to someone's account? Use JPay's mail-in deposit option. You don't need a JPay account to mail a money order. Funding phone calls? That's handled through AdvancePay/ConnectNetwork, a completely separate system from the JPay deposit slip.

Questions about phone funding, billing, or your AdvancePay account? Call (866) 732-9098. If you need to mail correspondence to the service department, use: AdvancePay Service Dept., PO Box 911722, Denver, CO 80291-1722.

Mailing a money order through JPay doesn't require an account. Just fill out the deposit slip completely and accurately. Double-check that the information matches the person you're sending funds to, since that slip tells JPay where your money order should go.

The mailing address trips people up. Different official JPay money order forms show different PO boxes. One lists: JPay, PO Box 260010, Hollywood, FL 33026. Another lists: JPay, PO Box 260130, Hollywood, FL 33026. Before sealing the envelope, use the address printed on the specific deposit slip you're completing. If anything looks off, verify it.

For AdvancePay or ConnectNetwork phone funding help, call (866) 732-9098. Start here if you're adding funds for calls, dealing with a billing issue, or troubleshooting a payment that didn't go through.

Need to mail paperwork to the AdvancePay service department? Use this address: AdvancePay Service Dept., PO Box 911722, Denver, CO 80291-1722.

Expect fees, especially for phone funding. AdvancePay payments may include service charges that affect how much value actually reaches the account. Factor this into your budget.

Setting up ConnectNetwork for the first time? Don't skip the email step. You must activate your account from the confirmation email before you can use it. Check your inbox and spam folder, then complete activation right away.

• ✓ Save your AdvancePay receipt or confirmation in case you need to ask about fees later.
• ✓ Activate your ConnectNetwork account from the confirmation email before you try to use it.
• ✓ Keep a copy or photo of the JPay deposit slip you filled out, even though you do not need a JPay account to mail a money order.

Watch out before mailing a JPay money order for Avon Park Prison. Official JPay forms show two different Hollywood, Florida addresses. One lists JPay, PO Box 260010, Hollywood, FL 33026. Another lists JPay, PO Box 260130, Hollywood, FL 33026. The PO box number is what changes, and using the wrong one can mean delays or returned mail.

1. Check the deposit slip you are using - Use the PO box printed on that exact JPay form (either PO Box 260010 or PO Box 260130, both in Hollywood, FL 33026).
2. Confirm before you mail if you see a mismatch - If your paperwork, instructions, or printed form do not agree, contact JPay support using the contact information shown on the form you have in hand.
3. Use AdvancePay for phone-funding questions - If your real goal is paying for calls (not a mail-in deposit), call AdvancePay customer service at (866) 732-9098.
4. Document what you sent - Keep your receipt and any mailing proof, and write down which address you used (PO Box 260010 or PO Box 260130). If you need to mail AdvancePay service department, the address is PO Box 911722, Denver, CO 80291-1722.