How to send messages, photos, and packages
Avon Park Prison uses third-party vendors for communication, so you may need separate accounts for phone calls, messaging, or remote video visits. Phone accounts run through AdvancePay. Need help? Call AdvancePay customer service at (866) 732‑9098 or mail them at PO Box 911722, Denver, CO 80291‑1722. Expect transaction fees when adding money. Setting up a ConnectNetwork account? Make sure you click the activation link in your confirmation email—it won't work otherwise.
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Call AdvancePay customer service at (866) 732-9098. You can also mail the AdvancePay Service Dept. at PO Box 911722, Denver, CO 80291-1722.
Yes. AdvancePay payments for Avon Park may be subject to fees, so expect transaction charges when adding funds.
Your ConnectNetwork account won’t work until you activate it from the confirmation email sent during signup.
Put the inmate’s full name and booking/ID number on the front of the envelope, and include your full return name and address. Use plain paper and permitted envelopes, and avoid sending prohibited items.
No—don’t send original vital documents. Send copies instead (or certified copies if documentation is required), since originals may not be returned.
JPay money-order forms on file show two possible PO Boxes in Hollywood, FL: PO Box 260010 and PO Box 260130. Verify which address applies before mailing money so it goes to the right place.
A smooth visit starts before you leave home. This guide covers exactly what Avon Park allows in the visiting room—and what could get you turned away at the door.
First visits can feel nerve-wracking — small details can stop you at the door. This checklist covers everything: confirming your approval, bringing the right ID, following the dress code, packing only allowed items, and arriving with enough time to get processed.
Your first visit runs much smoother when you handle the basics beforehand—approval, ID, clothing, cash, and timing. Use this checklist to make sure you don't get turned away at the door.
