How Phone Calls Work at Bainbridge SAC: Securus Accounts, Time Limits, and Monitoring

To receive calls from Bainbridge SAC, you'll need a Securus account. You can choose between a pre-paid collect account or a direct-bill account. Set one up on the Securus website or call 1-800-844-6591.

Want calls to reach you at more than one number? Securus lets you add multiple phone numbers to a single pre-paid collect account, so you can list both your cell and home phone.

Keep the deposit cap in mind when funding your Securus account. You can add up to $200.00 per deposit.

The person incarcerated can also cover calls using their own funds. They can transfer money from their trust account to a Securus debit calling account in $1 increments.

Calls at Bainbridge SAC have a hard stop. The maximum time per call is 25 minutes, so cover the important stuff early.

• ✓ Three-way calling
• ✓ Call forwarding

Even with your account set up, the person inside can't call just any number. Calls from Bainbridge SAC are restricted to numbers on the offender's Call Allow List.

Practical Tips Families

• ✓ Set up your Securus pre-paid collect or direct-bill account through the Securus website, or by calling 1-800-844-6591.
• ✓ Add more than one telephone number to a single pre-paid collect account (cell, home, work) so you have backup options.

• ✓ Assume calls may be monitored and recorded, and keep your conversation focused and appropriate.
• ✓ Plan for a 25-minute maximum per call, and cover urgent topics first.

• ✓ If you are funding the account yourself, remember the $200.00 maximum per deposit.
• ✓ If the person incarcerated is using their own money, they can transfer funds from their trust account to a Securus debit calling account in $1 increments to complete calls.

• ✓ Make sure the number you want called is on the offender’s Call Allow List.
• ✓ Do not use call forwarding or three-way calling. These features are not permitted.