Baltimore County Correctional, MD

Physical Address
720 Bosley AveTowson, MD, 21204

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Guides for This Facility

At a Glance

Visitation

  • The facility offers both in-person and virtual visits, and rules or availability can vary by housing unit.
  • Visitors must be on the incarcerated person’s approved visitor list and present a valid government photo ID.
  • If the jail uses a third-party scheduling or video service, visitors need to create an account and schedule visits through that platform.

Sending Money

  • Baltimore County provides a PDF with details and guidance about the August 2020 Telmate data breach.
  • The notice reports that the personal information of thousands of Telmate users was exposed in August 2020.
  • Presenting a pay slip at retail payment locations does not guarantee the payment will be accepted; customer support is available by phone.

Facility Info

  • In August 2020, personal information for thousands of Telmate users was exposed.
  • Baltimore County’s website links to a PDF that provides details and guidance about the Telmate incident.
  • When submitting a Baltimore County 3-1-1 service request, choosing the private option prevents display on the public Nearby Requests map but submitted information may still be subject to public-record laws.

Based on official sources and community feedback. Learn how we verify

Topic Overviews

Visitation

Baltimore County Correctional offers both in-person and virtual visits. Availability and rules vary by housing unit and visit type, so confirm current requirements before planning your trip. You'll typically need to be on the incarcerated person's approved visitor list and bring a valid government-issued photo ID. Expect to complete any required visitation or video forms and pass security screening before entry. If visits are scheduled through a third-party video or scheduling service, you'll need to create an account and book your time through that platform. On-site virtual visits may be free, while at-home video visits often come with fees. The facility's website also links to a PDF about the Telmate data breach with steps to protect your personal information—review it before using vendor services.

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Sending Money

To put money on someone's account at Baltimore County Correctional, start with the county's deposit/vendor instructions and the linked PDF about account-related issues. Baltimore County also directs users to a notice explaining the August 2020 Telmate data breach—personal information for thousands of Telmate users was exposed, and the notice details what data was involved along with guidance for protecting yourself. For retail cash payments, don't assume a pay slip will be accepted at the counter. Acceptance isn't guaranteed, so use the customer support phone number in the materials if there's a problem. In Maryland, facilities usually set up a commissary account at intake and use approved deposit channels: kiosks, website/phone systems, retail networks, or mail/lockbox when offered. Fees and posting times vary by method.

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Facility Info

Public records for Baltimore County Correctional are limited in our sources. Baltimore County materials do confirm a 2020 data exposure affecting Telmate users and provide a county-linked PDF with incident details and recommended protections. If you need to follow up with the county about a concern, Baltimore County's 3-1-1 system lets you mark a service request as private so it won't appear on the public Nearby Requests map. Keep in mind that information you submit may still be subject to public-record rules. Maryland facilities generally operate under statewide expectations for intake screening, contraband controls, and PREA standards. They often rely on third-party vendors for mail, phone, and video services, with incoming mail routed through approved scanning systems.

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Common Questions

Showing 6 of 9
Q

Can I do a video visit with someone at Baltimore County Correctional?

Yes. You may need to complete a video-visitation form, create an account on the vendor platform, and schedule your visit there. On-site virtual visits may be free, while at-home sessions often have fees.

Visitation
Q

What do I need to bring and do before an in-person visit at Baltimore County Correctional?

Make sure you’re on the incarcerated person’s approved visitor list and bring a valid government-issued photo ID. Complete any required forms and plan to pass security screening before entry.

Visitation
Q

Is there a recent vendor or security notice I should review before using visitor services?

Yes. The facility’s website links to a PDF about the Telmate data breach with guidance on protecting your personal information, and it’s worth reviewing before you create accounts or use third-party visitor services.

Visitation
Q

How can I deposit money for an inmate at Baltimore County Correctional?

Baltimore County's pages point you to vendor instructions for deposits and to a PDF about related account matters. Money is typically added through on-site kiosks, vendor websites or phone systems, participating retail locations, or lockbox/mail deposits when offered. Fees and posting times vary by method.

Sending Money
Q

What should I do if a retail payment location rejects my pay slip?

A pay slip doesn't guarantee the retail location will accept your payment. If you're turned away, call the customer support phone number listed in the facility/vendor materials for help.

Sending Money
Q

Did Baltimore County provide information about the Telmate data breach?

Yes. Baltimore County links to a specific PDF with details about the August 2020 Telmate data breach and guidance on protecting affected information, and it states that personal data for thousands of Telmate users was exposed.

Sending Money

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Did You Know?

If you're paying at a retail location with a pay slip, keep in mind that the store may still reject the payment. For questions or issues, call the customer support number provided by the facility.

This guide is based on feedback from 86 families and official facility documentation. Learn how we verify