How to Send Packages to Someone at Bare Hill Correctional Facility (DOCCS vendor-only policy)

Bare Hill follows DOCCS's "vendor-only" package policy. Packages are only accepted when shipped directly from a vendor through USPS, FedEx, UPS, or a similar carrier. Used to bring items during visits or mail a box yourself? That no longer works. Orders must come straight from the seller to the facility.

For the full official details, read DOCCS Department Directive #4911 ("Packages & Articles Sent to Facilities"). That's where DOCCS spells out the vendor-only rules and requirements.

"Vendor-only" means the package must ship directly from a business to Bare Hill through USPS, FedEx, UPS, or a similar carrier. Even if you put the person's name and ID details on the label, boxes mailed by family or friends won't be accepted. To get an item through the package room, order from a vendor that ships directly to the facility.

Practical Steps Before Ordering

• ✓ Confirm the order will ship directly from the vendor to Bare Hill (not from your home after you receive it).
• ✓ Make sure the vendor will ship using USPS, FedEx, UPS, or a similar courier service.
• ✓ Check DOCCS Department Directive #4911 for the official vendor-only package rules that apply to Bare Hill.
• ✓ Keep your order confirmation and tracking details so you can verify what was shipped and when.

Remember bringing a package during a visit? That's what changed. Bare Hill no longer allows packages brought in during visits, and family or friends can't mail packages directly to the facility either.

1. Gather your records - save the order confirmation, item list, and any tracking information.
2. Verify the shipping method - confirm the vendor shipped directly to the facility and used USPS, FedEx, UPS, or a similar courier.
3. Compare what you did to the official policy - use DOCCS Department Directive #4911 (“Packages & Articles Sent to Facilities”) as your reference for what’s allowed and how packages must be sent.
4. Follow the directive’s next-step guidance - if the shipment didn’t meet the vendor-only requirements, you’ll usually need to correct the order and have the vendor ship it properly rather than trying to resend it yourself.

Bare Hill's package rules come from DOCCS-wide policy, so the best place to confirm current requirements is DOCCS's visitor information page and Department Directive #4911. Before placing an order, double-check the directive - items must ship directly from vendors using USPS, FedEx, UPS, or a similar courier.