When Your Loved One Can't Take Your Visit: Programs, Court, and Scheduling at Bartow County Jail

At Bartow County Jail, inmates become unavailable when they're scheduled for something else. Court appearances, trustee assignments, attorney meetings, Bible study, chemical dependency programs - any of these can block a visit. You might do everything right on your end, but the jail's daily schedule takes priority. Knowing what conflicts to expect makes it easier to pick a time that works.

Just booked? There's usually a waiting period before visits can happen. New inmates typically move into general population 24 to 48 hours after booking, and visits aren't available during that transition.

1. Use ICSolutions to register and schedule - Bartow County Detention Center visits are handled through the ICSolutions inmate video visitation system.
2. Call for help with registration or appointments - If you need to register and/or schedule an appointment, call ICSolutions at 1-888-646-9437.
3. Schedule at least 24 hours ahead - Video visits must be scheduled at least 24 hours before the visit, including scheduling everyone who plans to participate.

• ✓ Arrive 15 minutes before your appointment to check in with visitation staff.
• ✓ Keep the weekly limits in mind: each inmate is eligible for 1 onsite visit per week and 3 offsite visits per week.

When a visit gets canceled, timing is almost always the reason - not your account. Your loved one may have been pulled into court, a trustee shift, an attorney meeting, Bible study, or a chemical dependency session. They can't visit while in any of those. Cancellations also happen when someone is newly booked and still in that 24–48 hour window before moving to general population. Before rebooking, try to confirm their current status and schedule so you don't land on another conflict.