Scheduling video visits at Bautista: an exact email checklist you can copy

The request window is tight. You can schedule video visits starting at 8 a.m. Saturday through 8 a.m. Monday - and those requests are for the following weekend. Email outside that window and you'll likely end up going back and forth or missing your target date entirely.

Exact Information Checklist

• ✓ Incarcerated person’s full name
• ✓ Incarcerated person’s CDCR number
• ✓ For each approved visitor: full name
• ✓ For each approved visitor: date of birth
• ✓ For each approved visitor: valid ID type and ID number
• ✓ For each approved visitor: relationship to the incarcerated person
• ✓ For each approved visitor: email address
• ✓ For each approved visitor: phone number

Bautista handles video visitation requests by email only. The fastest way to avoid delays? Send one clean message with every required detail included - no back-and-forth needed.

1. Call Bautista to get the correct email address - Use (951) 927-3600 and ask for the address used for video visitation scheduling requests.
2. Send your request during the scheduling window - Email your completed details between 8 a.m. Saturday and 8 a.m. Monday for the following weekend.
3. Follow up if you’re not sure it went through - If you don’t get a response and the window is closing, call (951) 927-3600 to confirm they received your email.

Fire camps like Bautista can't use CDCR's VSA scheduling system due to connectivity issues. That's why email is the only option - and why your message needs to be complete enough for staff to process in one pass.

Copy the template below into your email and fill in every blank. Send it to Bautista's video visitation scheduling email address. Don't have it? Call Bautista at (951) 927-3600 to request the correct address. Subject: Video visitation request - [Incarcerated Person Last Name], [CDCR Number] Full name of incarcerated person: [First Middle Last] CDCR number of incarcerated person: [CDCR#] Approved visitor #1 full name: [First Middle Last] Approved visitor #1 date of birth: [MM/DD/YYYY] Approved visitor #1 valid ID type and number: [DL/State ID/Passport + Number] Approved visitor #1 relationship to incarcerated person: [Relationship] Approved visitor #1 email address: [Email] Approved visitor #1 phone number: [Phone] Approved visitor #2 full name: [First Middle Last] Approved visitor #2 date of birth: [MM/DD/YYYY] Approved visitor #2 valid ID type and number: [DL/State ID/Passport + Number] Approved visitor #2 relationship to incarcerated person: [Relationship] Approved visitor #2 email address: [Email] Approved visitor #2 phone number: [Phone]