How to send messages, photos, and packages
Florida facilities typically offer several ways to stay connected: email/e‑messaging, vendor‑managed phone calls, and remote video visits. The exact services vary by site. Most messaging and video features run through third‑party vendors, so photo options, moderation rules, and payment methods depend on which vendor the facility uses. Email-style messaging usually requires buying message credits or
Search for a loved one and send messages and photos in minutes.
Florida facilities commonly offer email/e‑messaging, vendor‑managed phone calls, and remote video visits. The exact options and availability depend on the specific facility.
Yes. Most email-style messaging and video visits require paid credits or per‑visit payments through the vendor platform, and the payment options vary by vendor.
To confirm which vendors or phone systems Bay Correctional Facility uses, contact Florida DJJ central office at the Knight Building.
Your first visit goes smoother when you keep it simple: bring a valid photo ID, leave personal items outside the secure area, and be ready to sign in and out on the youth's Visitor's Log.
If your child takes prescription medication or has ongoing health needs, some prep work now can prevent delays once they arrive at Bay Regional. Here's what you need to know about the consent form DJJ uses, how to bring medications so they'll actually be accepted, the rules around forced medication, and who covers medical costs while your child is in custody.
Not the youth's parent, grandparent, or legal guardian? You won't be automatically cleared to visit at Dade C.I. — but you can still request approval through the right channels.
