Why You Were Blocked from Scheduling a Video Visit at Bay County Jail (90-Day Rule & No-Contact Orders)

Bay County Jail uses Via Path Technologies (GettingOut) for online video visitation. Getting blocked when you try to schedule? It usually comes down to eligibility - most often the 90-day recent incarceration rule or a court-ordered no-contact restriction. Sometimes it's an account setup issue that needs fixing before the system will let you book.

Bay County Jail enforces a 90-day rule that can stop you at the scheduling screen: if you've been incarcerated at Bay County Jail within the past 90 days, you can't schedule a video visit. This block isn't about your device or account - it's an eligibility restriction tied to your recent incarceration history at this specific facility.

• ✓ Compare your last Bay County Jail incarceration date to today’s date to see whether you’re still inside the 90-day window.
• ✓ If you’re outside the 90 days and still blocked, make sure your Via Path Technologies/GettingOut visitation account is set up (you can set it up by calling 1-888-516-0115 or using the GettingOut “visit now” page).

Court restrictions are another common reason for being blocked. Bay County Jail won't permit video visitation for inmates with a no-contact order through the court system. If you think this applies to your situation, check with the attorney on the case or contact the court directly to confirm the current status and any no-contact terms.

1. Confirm whether a no-contact order exists - check the case paperwork or ask the attorney handling the case.
2. Verify whether the order is still active - if you believe it was lifted or changed, confirm that with the attorney or court.
3. Get your video visitation account ready - for Bay County Jail video visits, set up your Via Path Technologies/GettingOut account by calling 1-888-516-0115 or using the GettingOut “visit now” page.

What to Do

• ✓ Set up your Via Path Technologies/GettingOut visitation account by calling 1-888-516-0115 or using the GettingOut “visit now” page.
• ✓ Upload a picture of your driver’s license as part of account creation.
• ✓ Complete the email verification you receive within 24 hours.
• ✓ Complete the phone/text verification to confirm your phone number.

1. Sign in to your GettingOut account - use the account you created for Bay County Jail video visitation.
2. Add the inmate to your contacts - you’ll need the person you want to visit available in your contacts list.
3. Choose “Schedule a Remote Visit” - this is the option used to book a video visit.
4. Pick a date and time window - select a date, then choose morning, afternoon, or evening.

Once you're eligible and your account is set up, payment might be the next hurdle. Video visits at Bay County Jail cost $0.25 per minute. You can fund visits through your GettingOut account with a credit or debit card. If the inmate has funds available, those can cover the cost instead.

Most scheduling blocks at Bay County Jail come down to two things: the 90-day recent incarceration rule or a court-ordered no-contact restriction. Once you've ruled those out, focus on the GettingOut/Via Path side. Set up your account through Via Path Technologies (call 1-888-516-0115 or use the GettingOut