Baylor Women's Corr. Institution, DE

Physical Address
660 Baylor BlvdNew Castle, DE, 19720

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Guides for This Facility

At a Glance

Visitation

  • Face-to-face visits are assigned by unit: Units 5–9 visit Sunday–Tuesday and Units 3–4 visit Thursday–Saturday (May 1, 2023 schedule).
  • To schedule a visit call 302-577-5837; the visitation line is available Monday–Wednesday, 9:00 A.M.–3:00 P.M., and visits are scheduled for the following week.
  • Visits at BWCI last up to one hour.

Communication

  • Most inmates may have one video visit in addition to a face-to-face visit each week, offered in 15- or 30-minute increments.
  • Video visits are scheduled and paid through the facility’s Schedule Video Visit link.
  • To video visit you must register and fund a Video Visit account with ConnectNetwork; phone calls require an AdvancePay account with ConnectNetwork.

Sending Money

  • Money orders are not accepted at the time of visit (effective August 5, 2013).
  • Deposits to inmate trust accounts and related payments are provided through GettingOut by TouchPay Holdings, LLC d/b/a GTL Financial Services.
  • GettingOut Friends & Family accounts become inactive and are subject to forfeiture after 180 consecutive days of inactivity.

Based on official sources and community feedback. Learn how we verify

Topic Overviews

Visitation

Visitation at Baylor Women's Correctional Institution is face-to-face and organized by housing unit. Under the May 1, 2023 schedule, Units 5 to 9 visit Sunday through Tuesday, and Units 3 to 4 visit Thursday through Saturday. To book a visit, call 302-577-5837 during staffed hours (Monday through Wednesday, 9:00 A.M. to 3:00 P.M.). Visits are scheduled for the following week. You'll need the offender's SBI number and/or date of birth, plus each visitor's birthdate, address, and phone number. Each visit lasts up to one hour. Split visits are no longer offered, and anyone under 18 must be accompanied by an adult. Bring photo ID (visitors under 16 can use any picture ID). Only car keys and identification are allowed inside. Everyone passes through a metal detector, and entry can be denied for intoxication, refusing to comply, or misbehavior.

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Communication

Video visits at Baylor Women's Correctional Institution are scheduled through the facility's Schedule Video Visit link. Most inmates can have one video visit per week on top of a face-to-face visit. Sessions run in 15- or 30-minute increments. To participate, register and fund a Video Visit account with ConnectNetwork. If you want to receive phone calls, you'll also need a separate AdvancePay account with ConnectNetwork. You can become Telmate Verified by making a deposit, scheduling a visit, or downloading and completing the Telmate Verified form. For help with scheduling or payments, contact GettingOut customer care at 1-866-516-0115. Set up and fund your accounts before your scheduled visit to avoid delays.

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Sending Money

You can't bring a money order to Baylor Women's Correctional Institution during a visit. That policy has been in place since August 5, 2013. Instead, deposits to inmate trust accounts and related payments go through the GettingOut platform, provided by TouchPay Holdings, LLC (doing business as GTL Financial Services). If you use a GettingOut Friends and Family account, keep an eye on your activity. Accounts go inactive and are subject to forfeiture after 180 consecutive days with no transactions. GettingOut offers opt-in reminders 30 days before an account expires and provides refund options through customer service before any forfeiture takes effect.

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Common Questions

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Q

How do I schedule a visit at Baylor Women’s Correctional Institution?

Call 302-577-5837 to schedule. The visitation line is staffed Monday through Wednesday, 9:00 A.M. to 3:00 P.M., and visits are booked for the following week. Have the offender's SBI number and/or date of birth ready, along with each visitor's birthdate, address, and phone number. Arrive 15 minutes early.

Visitation
Q

What ID and items can I bring to a visit at BWCI?

Bring photo ID to get in (visitors under 16 can use any picture ID). You're only allowed to bring car keys and identification into the building. Need funds during the visit? Use the lobby kiosk or buy a vending debit card. For a small child, you're limited to one diaper, two wipes, and a bottle.

Visitation
Q

When are visiting days and how long do visits last at BWCI?

Visiting days are assigned by unit: Units 5 to 9 visit Sunday through Tuesday, and Units 3 to 4 visit Thursday through Saturday. Visits last up to one hour, split visits are no longer allowed, and anyone under 18 must be accompanied by an adult. If you travel 100 miles or more, you can request one two-hour visit per month by writing to the Warden’s Office.

Visitation
Q

How many video visits can an inmate have each week at Baylor Women's Correctional Institution?

Most inmates can have one video visit per week on top of a face-to-face visit. Sessions are available in 15- or 30-minute increments.

Communication
Q

How do I set up an account to video visit an inmate at Baylor Women's Correctional Institution?

Register and fund a Video Visit account with ConnectNetwork for video visits. Phone calls require a separate AdvancePay account, also through ConnectNetwork.

Communication
Q

How do I become Telmate Verified for visits?

You can become Telmate Verified by making a deposit, scheduling a visit, or downloading and completing the Telmate Verified form.

Communication

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Did You Know?

Baylor Women's Corr. Institution, DE offers face-to-face visitation on a unit-based schedule (effective May 1, 2023). Units 5–9 visit Sunday through Tuesday, while Units 3–4 visit Thursday through Saturday.

This guide is compiled from official facility documentation and community feedback. Learn how we verify