Who to Contact About Videoconferencing at Bayside State Prison (NJDOC VTC Office & When to Call)

For program-level questions about videoconferencing - or if you need to send something by mail - the NJDOC Videoconferencing Program Office address is: P.O. Box 863, Trenton, NJ 08625.

Reach the NJDOC Videoconferencing Program Office by phone at 609-826-5642.

The fax number for the NJDOC Videoconferencing Program Office is 609-984-8284.

Some situations go beyond simple scheduling - they're compliance or program-level issues that need to be escalated. If there's a breach of confidentiality involving a state-sentenced inmate, you must report it to the NJDOC Videoconferencing Coordinator within 48 hours. This allows time for investigation and corrective action.

Interstate cases are another reason to go beyond the facility level. When an out-of-state agency wants to videoconference with a New Jersey state inmate, they need to contact Donna Sweeney-Elrose at 609-984-9598 first to confirm there aren't Interstate Compact conflicts. For everyday scheduling, start with the institution's videoconferencing coordinator (or their designee). NJDOC requires that videoconference requests be faxed to the facility coordinator at least 48 hours - two business days - before the requested conference. Facilities also keep NJDOC HQ updated with current names, phone numbers, and fax numbers for their coordinators, which helps prevent requests from getting lost.

Need Bayside State Prison's main phone number or address? NJDOC maintains an online listing of addresses and telephone numbers for all New Jersey prisons. That's also a good starting point if you're trying to confirm who the current videoconferencing coordinator is - each facility is required to keep NJDOC HQ updated with coordinator names and contact info.

• ✓ Look up Bayside State Prison in NJDOC’s online prison listings to get the facility’s current phone/address.
• ✓ Call the facility and confirm who the videoconferencing coordinator (or designee) is, and verify the correct fax number for VTC requests.
• ✓ Fax your videoconference request to the facility’s videoconferencing coordinator at least 48 hours (at least 2 business days) before the requested conference.

1. Need to request or schedule a videoconference at Bayside - Fax the request to the facility’s videoconferencing coordinator (or designee) at least 48 hours (at least 2 business days) before the conference.
2. Out-of-state agency wants a videoconference with a New Jersey state inmate - The requesting agency should contact Donna Sweeney-Elrose at 609-984-9598 to confirm possible Interstate Compact conflicts before moving forward.
3. Confidentiality was breached during a videoconference - Report it to the NJDOC Videoconferencing Coordinator within 48 hours so it can be investigated and addressed with corrective action.

To reach NJDOC's program office directly, call 609-826-5642 or mail correspondence to P.O. Box 863, Trenton, NJ 08625.