Phone & Messaging

Making Phone Calls from Beaufort County Detention: How the System Works and How to Control Calls

Waiting for a call from someone at Beaufort County Detention? Here's how the phone system works, what limits apply, and how to manage calls on your end.

2 min read beaufortcountysc.gov
Making Phone Calls from Beaufort County Detention: How the System Works and How to Control Calls

Telephones are installed in each housing unit at Beaufort County Detention. The system operates on a collect-call basis - so when someone calls you, you'll need to accept the charges before the call connects.

Calls are automatically cut off at 10 minutes. If you suddenly get disconnected, that's usually the time limit kicking in - not a dropped connection. They may be able to call back if phone access is still available.

All calls are recorded and may be monitored. Assume anything said can be reviewed later. Stick to supportive, everyday topics and avoid discussing anything sensitive.

The facility uses IC Solutions for phone services. To set up an account, call 1-888-506-8407. Have your payment information ready, along with details about the person in custody and the phone number where you want to receive calls. This speeds up the process and saves you a callback.

  • A payment method you can use over the phone
  • The inmate’s identifying details (such as their full name and any ID information you have)
  • The phone number you want to receive calls on
Making Phone Calls from Beaufort County Detention: How the System Works and How to Control Calls

Need to stop calls from reaching your phone? When a call comes in and you're prompted to accept, press #9 to block future calls from the detention center. Once activated, this blocks all calls from Beaufort County Detention to your number.

Warning: Pressing #9 blocks all calls from Beaufort County Detention to your phone number, not just calls from one person.

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