How to Schedule a Video Visit with an Inmate at Beaver County Correctional Facility

Beaver County Correctional Facility handles all visits through video. You can schedule and join from home - no trip to the jail required.

Video visitation makes it easier to stay connected. Schedule a time, log in from home, and skip the drive. If you live far away or can't take time off work, this setup helps.

Requirements Before Start

• ✓ An internet-connected device you can use for a video call
• ✓ A working camera and microphone
• ✓ An account with ICSolutions (the video visitation provider for Beaver County Correctional Facility)

Visits must be scheduled at least 24 hours in advance. Same-day or next-morning slots won't be available - pick a later time instead.

1. Create or sign in to your ICSolutions account - Beaver County Correctional Facility uses ICSolutions for video visitation, so this is where scheduling happens.
2. Pick an available date and time - choose a slot that’s at least 24 hours out, since the facility requires advance scheduling.
3. Confirm the appointment details - double-check the time and submit the request so it’s officially scheduled.
4. Watch for your visit notifications - the video visitation system sends email updates and reminders, which can help you keep track of what you booked.

Joining Tips

• ✓ Look for the email updates and reminders tied to your scheduled visit so you know the correct time and any changes
• ✓ Test your camera and microphone before the visit starts
• ✓ Use a steady internet connection (video visits are much smoother when your connection isn’t dropping)
• ✓ Take the call in a quiet, private spot so you can hear each other clearly
• ✓ Log in a little early so you’re not troubleshooting at the start time

1. Check your email for updates - the system sends email reminders and updates, and cancellations may show up there.
2. Confirm the visit is still on your schedule - sign in where you booked the visit and verify the appointment details.
3. Reschedule using a new time slot - if it was cancelled or didn’t start, book again and remember the facility’s rule that visits must be scheduled at least 24 hours in advance.

Troubleshooting Verification

• ✓ Re-check your confirmation and reminder emails to make sure you have the right date/time
• ✓ Sign back in to your ICSolutions account and confirm the visit still shows as scheduled
• ✓ If you need to rebook, choose a time at least 24 hours in the future
• ✓ Make sure your device is allowing camera and microphone access for the visit
• ✓ If you’re stuck on scheduling rules or account issues, use the facility’s ICSolutions video visitation path for guidance