How to Contact an Inmate at Facility
Belknap County runs video visits through Securus Video Connect. You'll need approval before you can schedule your first session.
Video visitation at Belknap County goes through Securus Video Connect. You can use the free Securus app or log in from a computer or tablet to schedule and join video sessions.
You'll need approval from DOC staff before your first video visit. Have a photo ID ready since it's required for the approval process.
- ✓ Video visitation hours: 9:00am to 9:00pm Monday through Thursday, and 9:00am to 7:00pm Friday through Sunday
- ✓ No video visits are allowed from 11:00am to 12:00pm, or from 2:00pm to 5:00pm, due to facility operations
- ✓ Video visitation sessions cannot exceed 20 minutes
- ✓ There is currently no limit on how many video visits you may have per day
- Use Securus Video Connect to schedule your visit from the Securus app or a computer/tablet.
- Schedule at least 24 hours ahead because Belknap County requires a 24-hour window between creating the visit and the start time.
- ✓ Photo identification (required for approval)
- ✓ Confirmation that you are approved by DOC staff for video visitation
When picking a time, stay within posted visitation hours and avoid the blocked windows: 11:00am to 12:00pm and 2:00pm to 5:00pm. Video visits aren't allowed during those times due to facility operations. Sessions are capped at 20 minutes, so plan your conversation accordingly. Belknap County currently has no per-day limit, meaning you can schedule multiple visits if needed. Just book each one at least 24 hours ahead.
What to Verify
- ✓ Confirm the current video visitation hours before you schedule
- ✓ Confirm the current blocked windows (11:00am to 12:00pm and 2:00pm to 5:00pm), since operational needs can change
You'll need approval and photo ID before you can schedule video visits. If you're unsure what counts as acceptable ID or have questions about the approval process, call the facility directly. Better to confirm upfront than lose time later.
- ✓ Confirm Securus Video Connect is still the system used to schedule and join visits
- ✓ Confirm the 24-hour advance scheduling requirement for creating a visit
- ✓ Confirm the 20-minute session limit is still enforced the same way
- ✓ Confirm there is still no limit on how many video visits you may have per day
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