How to Schedule a Video Visit at Benton County Jail: Onsite vs. Remote

Benton County Jail uses video visitation for all inmate visits. You have two options: on-site (you go to the facility and use their video kiosk) or remote (you connect from your own device elsewhere). The key difference? Time windows and available days vary between the two options.

For general population inmates, on-site video visitation runs Monday through Friday only. The jail offers three daily windows: 08:00–10:15, 12:00–13:15, and 18:00–19:15. If you're working around a job or school schedule, the evening block (18:00–19:15) is usually easiest. That said, any of the three windows can fill up depending on demand.

Remote video visits are available seven days a week, making them a better fit if you can't get to the jail during weekday hours. The time windows are the same as on-site: 08:00–10:15, 12:00–13:15, and 18:00–19:15. Keep in mind that Benton County states remote visitation is at the visitor's expense, so expect to pay a fee.

Inmates at Benton County Jail are limited to two 15-minute visits per week. Since all visits are video (on-site or remote), plan ahead so you don't accidentally use up the weekly allotment. This is especially important if multiple family members want time.

Pre Schedule Checklist

• ✓ Confirm you are scheduling a video visit (on-site at the jail, or remote from your device).
• ✓ If you are aiming for an on-site visit, plan for Monday–Friday only (general population) during 08:00–10:15, 12:00–13:15, or 18:00–19:15.
• ✓ If you want a remote visit, choose from the same time windows (08:00–10:15, 12:00–13:15, 18:00–19:15) but you can schedule seven days a week.
• ✓ Have the inmate’s full name ready (and any booking or ID number you have, if applicable) so you can select the correct person in the scheduling system.
• ✓ Keep the two-visits-per-week limit in mind (two visits total, 15 minutes each).
• ✓ Plan for remote visit costs, since remote video visits are charged to the visitor.
• ✓ If the person you want to visit is not in general population, confirm what options and hours apply before you try to schedule.

Before entering payment details for a remote visit, get clear answers on a few things that aren't always spelled out in one place: the exact scheduling platform the jail uses, the per-visit cost, accepted payment methods, and vendor rules (how cancellations, late logins, or connection issues are handled). Confirm these details through Benton County's official visitation information or by contacting the Sheriff's Office. Then schedule and pay once you know what to expect.