Phone & Messaging

How to Contact an Inmate at Facility

1 min read Based on general SC policies
How to Contact an Inmate at Facility

Hill-Finklea Detention Center uses a video visitation system for all visits. You'll need a HomeWAV account to get started.

Note: This page doesn't cover visitation hours, pricing, device requirements, or specific visitation rules. Check with the facility and HomeWAV directly for the current schedule and any restrictions before trying to visit.

S2

  • Create a HomeWAV account
  • Use the Hill-Finklea Detention Center video visitation system for visits (in-person visits are not offered)

If you run into problems with an internet deposit, call (912) 427-9022 for help.

How to Contact an Inmate at Facility

Before making plans, confirm a few things: how to set up your HomeWAV account, which devices are supported, and what rules apply during a video visit. Also verify the current visitation schedule, since hours and availability aren't listed here and can change.

  1. Write down what happened: Note the date/time, the amount, and what screen or error message you saw.
  2. Call deposit support: Contact (912) 427-9022 and explain the issue, using the notes you wrote down.
  3. Confirm next steps while you are on the call: Ask what to expect next (for example, whether you should retry later or if a follow-up is required).

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