How much do phone calls cost from Berks County Jail and how to set up a collect account
Phone calls are one of the fastest ways to stay connected with someone at Berks County Jail. The setup and pricing can seem confusing at first, but it's manageable once you know what to expect.
DSI ITI LLC handles all inmate phone service at Berks County Jail. To receive calls and keep them funded through a collect (debit) account, you'll set that up directly with the phone company - not through the jail itself. Call DSI ITI LLC at 1-814-949-3303 to open an account. Once it's active, calls get charged to your account automatically, so you won't be scrambling to figure things out every time your loved one calls.
Local calls from Berks County Jail run $1.35 for 20 minutes. That's the number to work with when budgeting - whether your loved one calls for quick check-ins or uses the full time. If you're planning ahead, figure out how often you expect to talk and multiply from there.
Note: Any telephone call can be monitored or recorded for security purposes.
One call may not cost anything. During the first 3–5 days on the classification unit, inmates can make one free phone call (up to 10 minutes) to anyone in the United States. The timing depends on the unit officer's convenience. That first call after booking won't come at a predictable time, so keep your phone nearby during those early days. If you miss it, your loved one will likely need to wait until they can place a paid call through the normal system.
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