Who to Call When You Have Questions About Berks County Jail
Calling the right number—and the right extension—saves a lot of frustration. Here's a quick reference for Berks County Jail contacts, hours, and the questions families ask most.
Berks County Jail System is located at 1287 County Welfare Road, Leesport, PA 19533.
The main phone number is 610.208.4800. When you call, listen for the voice prompt and dial the extension you need - or pick from the menu - to get to the right department faster.
Visitation scheduling: To schedule an in-person visit, call (610) 208-4800 and select option 3 for “visitation.” Receptionists take calls Monday–Friday, 8:30 a.m.–3:00 p.m.
Key Extensions Hours
- ✓ Inmate Accounts: extensions 4015 or 4017
- ✓ Hours: Monday–Friday, 8:00 a.m.–3:30 p.m.
- ✓ Closed: holidays
- ✓ Inmate Telephones: extension 4775
- ✓ Hours: Monday–Friday, 6:00 a.m.–2:00 p.m.
- ✓ Closed: major holidays
Commissary runs on a weekly ordering schedule. Inmates place orders through a tablet or kiosk, and the weekly limit is $100.00. If you're trying to schedule an in-person visit, call (610) 208-4800 and choose option 3 for
To deposit money into an inmate's account through ConnectNetwork, you can do it online or by phone at 1-888-988-4768. You'll need Site ID #61.
Questions about phone calls or setting up a collect account? Collect accounts are handled through DSI ITI LLC - call 1-814-949-3303 to open one. That same number also works for telephone payments through ConnectNetwork. For trust deposits, call 1-888-988-4768 and use Site ID 61.
Reminder: Weekly commissary orders are placed by the inmate (tablet or kiosk) and can’t exceed $100.00 total.
- Call the main jail number - Dial 610.208.4800, listen for the prompt, then enter the extension for the department you need.
- Try Inmate Accounts during their window - Extensions 4015 or 4017 are answered Monday–Friday, 8:00 a.m.–3:30 p.m. (closed holidays).
- Try Inmate Telephones early in the day - Extension 4775 is answered Monday–Friday, 6:00 a.m.–2:00 p.m. (closed major holidays).
- Write down what you tried - Note the date/time, the extension, and what the recording or staff member said so you don’t have to start over on the next call.
Still stuck? Check the Berks County Jail System website for the topic you need, then call the main number (610.208.4800) and follow the prompts to reach the right extension.
Find an Inmate at Berks County Jail
Search for a loved one and send messages and photos in minutes.
