Send Photos & Mail at Berks County Jail

How to send messages, photos, and packages

Overview

Staying in touch with someone at Berks County Jail works through both video and phone. Each inmate gets two free 15-minute video calls per week. Phone service runs through DSI ITI LLC—to set up a collect account, call 1-814-949-3303. Local calls cost $1.35 for 20 minutes. During the first 3–5 days on the classification unit, inmates may get one free U.S. call up to 10 minutes, depending on the unit officer's availability. All calls can be monitored or recorded for security purposes. For remote connections, you'll create a vendor account, verify your identity, and follow the vendor's scheduling and payment steps before approval.

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Quick Facts

  • Each inmate is credited with two free 15-minute video calls each week.
  • The inmate telephone system provider is DSI ITI LLC; to open a collect account call 1-814-949-3303.
  • Local telephone calls generally cost $1.35 for 20 minutes.
  • Any telephone call can be monitored or recorded for security purposes.

Common Questions

Can phone calls be monitored or recorded at Berks County Jail?

Yes. Any telephone call can be monitored or recorded for security purposes.

Is there a free phone call when someone first arrives at Berks County Jail?

Yes. During the first 3–5 days on the classification unit, inmates may make one free U.S. phone call up to 10 minutes, at the unit officer’s convenience.

How do I set up remote accounts to call or video with someone at Berks County Jail?

You’ll typically create an account with the approved vendor, complete identity verification, and follow the vendor’s scheduling and payment steps. The vendor then forwards your request to the facility for approval.

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