Visitation

How to Schedule Your First Video Visit at Berrien County Jail

Scheduling your first video visit might seem complicated, but Berrien County Jail keeps it simple once you know where to go and what the rules are. Here's how to get it done right the first time.

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How to Schedule Your First Video Visit at Berrien County Jail

Head to the jail's GTL scheduling site: https://berrien.gtlvisitme.com. This is where you'll create your account and book visits. Starting on the correct site saves you from accidentally setting up on the wrong facility's page.

iPhone/iPad tip: GTL directs iOS users to use Safari and go to https://berrien.gtlvisitme.com/app for both scheduling and conducting video visits.

You can book a video visit up to 5 days in advance. Popular time slots fill up fast, so check availability as soon as that window opens.

Same-day booking isn't available - you need to schedule at least 1 day ahead. Keep this in mind if you're coordinating with other family members who want to join.

Each video visit runs 20 minutes. When you pick a time slot, that's what you're reserving.

A video visit costs $10, paid by the visitor. But here's a perk: Berrien County Jail offers one free video visit per week, so look for that option when booking.

How to Schedule Your First Video Visit at Berrien County Jail

You must be at least 18 to schedule a visit. Book through the same GTL site where you created your account - https://berrien.gtlvisitme.com - and make sure you're logged in before trying to reserve a slot.

  • Only 3 visitors are allowed per internet visit
  • At least 1 visitor must be an adult
  • An inmate can have up to 2 internet/video visits per day
  • An inmate can have up to 10 internet/video visits per week
  1. Sign in on the correct GTL site - Use https://berrien.gtlvisitme.com so you’re in Berrien County Jail’s scheduling/visiting system.
  2. If you’re on an iPhone or iPad, use Safari with the /app page - Go to https://berrien.gtlvisitme.com/app for scheduling and for the actual visit.
  3. Test your camera and microphone before your time starts - Do a quick check ahead of the scheduled visit so you’re not troubleshooting during your 20-minute block.

Heads up: Video visits are monitored. Inappropriate behavior can end your visit early - and you'll still be charged.

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