Send Money at Berti Correctional Institution, NC

How to deposit funds, commissary, and payment options

Overview

Mailed money orders for people at Berti Correctional Institution must be payable to TouchPay Holdings, which forwards payments to NCDAC. Money orders must be in U.S. dollars with a maximum of $300 each—no fees for sending to NCDAC trust accounts. Put only two things in the envelope: the completed deposit form and the money order. No staples, clips, stamps, cash, letters, photos, or anything else. Mail to TouchPay Holdings, LLC, PO Box 174, Houston, TX 77001-0174. Important: NCDAC limits deposits to approved visitors only. Funds from non-approved senders get rejected. If there's a problem, TouchPay returns the money order and deposit slip to the sender. For help, email moneyorders@viapath.com—but wait at least one week after mailing before reaching out.

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Quick Facts

  • Mail money orders payable to TouchPay Holdings (payment is forwarded to NCDAC).
  • The maximum money order amount is $300 and all money orders must be in U.S. dollars.
  • Only the completed deposit form and the money order should be mailed; do not include staples, clips, cash, letters, or photos.
  • Send completed money orders and deposit forms to TouchPay Holdings, LLC, PO Box 174, Houston, TX 77001-0174.

Send Money Guides

Common Questions

How do I mail a money order to Berti Correctional Institution?

Make the money order payable to TouchPay Holdings in U.S. dollars (max $300). Include only the completed deposit form and the money order, then mail to TouchPay Holdings, LLC, PO Box 174, Houston, TX 77001-0174.

Who is allowed to deposit money into an offender's trust account?

Only approved visitors are allowed to deposit into an offender trust fund account. Deposits from non-approved visitors will be rejected by the vendor.

What should I do if my mailed money order has a problem?

If there’s a problem, TouchPay will mail the money order and deposit slip back to the sender at the address on the deposit slip. For additional help, email moneyorders@viapath.com no sooner than one week after you mail it.

Other Guides for Berti Correctional Institution, NC

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The North Carolina Inmate Grievance Process (Berti CI): A Step-by-Step Guide for Families

If your loved one at Berti Correctional Institution wants to file a complaint about something that happened inside, North Carolina has a structured three-step grievance process with firm deadlines. Here's what it looks like from the family side—what your loved one will be told, how long each step takes, and why staff usually can't discuss it with you.

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