How to deposit funds, commissary, and payment options
Money deposits for people in custody at Berti Correctional Institution go through North Carolina's third-party payment vendors. You have several options: web or mobile apps, phone deposits, in-person kiosks or retail walk-ins, cash-deposit services, and mailed money orders. Deposits post to the incarcerated person's trust (commissary) account for purchases and approved debits. Any remaining balance gets returned when they transfer or are released. To avoid delays, follow the vendor's deposit form closely. Enter the person's full booked name and inmate or account number exactly as shown. If you mail a money order, follow the vendor and NCDAC instructions precisely: make it payable to the vendor name on the NCDAC forms, include the required deposit slip, and skip the letters, photos, staples, or other extras.
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You must be on the offender's approved visitor list to mail a money order to their NCDAC trust account. If you're not listed, the vendor will reject the deposit—it won't post to the account.
Add money using a third-party vendor through online or mobile deposits, phone deposits, in-person kiosks or retail locations, cash-deposit services, or a mailed money order. Enter the incarcerated person's full booked name and inmate or account number exactly as shown.
Your deposit is posted to the incarcerated person’s trust or commissary account for purchases and approved debits. Any remaining balance is returned when the person transfers or is released.
Yes. Prepare the money order exactly as the vendor and NCDAC forms instruct: make it payable to the vendor name listed on the forms and include the required deposit slip. Do not include letters, photos, staples, or other extras.
If you use a GTL/ViaPath Friends & Family account to support someone in custody, the 180-day inactivity rule might catch you off guard. Here's what it means, how to set up reminders, and what to do if your account goes inactive.
Want your letter to actually arrive? Copy the official address exactly as it appears on the Department's Bertie Correctional Institution page.
To contact someone at Bertie Correctional Institution, call 252-509-0158. This is the main facility number. Use it to confirm current rules for phone calls, mail, visits, and account setup before making any plans.
