How to Address Mail to Someone at Bertie Correctional Institution (official addresses)
Want your letter to actually arrive? Copy the official address exactly as it appears on the Department's Bertie Correctional Institution page.
Mail, photos, messaging, and phone/call options for staying in touch.
For general questions about Bertie Correctional Institution, call 252-509-0158. Day-to-day communication with someone in custody runs through third-party vendors, not the facility directly. This includes phone calls, digital messaging, tablet features, and video visits. To get started, create an account on the vendor's app or website, add funds through their portal, then use that account to schedule video visits and manage other options. One thing to note: some messaging systems require the person in custody to reach out first before you can reply. Check your vendor account settings for the specific messaging rules.
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Want your letter to actually arrive? Copy the official address exactly as it appears on the Department's Bertie Correctional Institution page.
To contact someone at Bertie Correctional Institution, call 252-509-0158. This is the main facility number. Use it to confirm current rules for phone calls, mail, visits, and account setup before making any plans.
You must be on the offender's approved visitor list to mail a money order to their NCDAC trust account. If you're not listed, the vendor will reject the deposit—it won't post to the account.
Need help with someone at Bertie Correctional Institution? Start with the facility's main phone line. If you're sending a person-specific question to NCDAC, you'll need the offender's ID number first.
For general facility questions, call 252-509-0158. For calls, messaging, or video visits, create an account with the approved communications vendor and use their app or portal to manage services.
Add funds through the vendor’s portal or app. Log into your vendor account and use the add-funds options so the person in custody can place calls or access paid tablet features.
Sometimes, no. Some vendor messaging systems require the person in custody to initiate contact before family or friends can reply, so check the vendor’s messaging rules in your account settings.
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