Video Visits vs In-Person Visits at Bertie Correctional Institution: Which to Choose
Staying connected with someone at Bertie Correctional Institution usually comes down to two options: visiting in person or connecting by video. Which works better depends on how far you live, your schedule, and what kind of time together matters most to you.
Bertie Correctional Institution offers both in-person and video visits. Each option helps families and friends maintain regular contact. You can pick what works for your situation - drive out for face-to-face time, or use video when the trip isn't practical.
Note: Bertie provides electronic tablets through ViaPath/GTL. These tablets handle video visits, phone calls, texting, and digitized mail - all communication runs through that system.
Video visits make sense when distance, work, childcare, or mobility issues make travel difficult. They're also great for staying in touch more often - shorter, frequent check-ins feel manageable when you can connect from home. To visit from your own place, you'll need a computer with internet access, a webcam, a microphone, and an up-to-date web browser.
Keep in mind: Only people on the incarcerated person's approved visitors list can do video visits. That same approval applies to depositing money into their account.
- Use Getting Out Visits (app or web) - Video visits are handled through Getting Out Visits, which you can access through the app or online.
- Get your device ready - If you’re visiting from home on a computer, make sure you have a webcam, a microphone, and a recent web browser so the video connection works smoothly.
- Sign in and follow the prompts - Once you’re in the system, you can move through the setup and select video visiting options.
- Choose on-demand or scheduled - You can either start an on-demand video visit (when available) or schedule an appointment for a future date and time.
- Confirm you’re approved to visit - Video visits can only happen with people on the approved visitors list, so make sure your approval is in place before you plan around a time slot.
Tip: Getting Out Visits offers both scheduled appointments and on-demand video visits. Plan ahead or connect last-minute - whatever works for both of you.
In-person visits are worth it when you want that face-to-face time and can make the trip. At Bertie, visits are by appointment only - you can't just show up. Call the prison to request an appointment time.
- ✓ Call the prison the day before your scheduled visit to confirm the facility’s visitation status and make sure your appointment details are still set.
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