video-visit-checklist-bexar

What to Bring (and Leave Behind) for Your Video Visit at Bexar County

Video visits go smoothly when you arrive with the right ID, dressed appropriately, and without anything that needs to stay outside. This quick checklist helps you avoid getting turned away or having to reschedule.

2 min read bexar.org
What to Bring (and Leave Behind) for Your Video Visit at Bexar County

Arrive 30 minutes before your appointment to give yourself time to check in and get seated. But don't show up more than 1 hour early - seating in the video visitation center is limited. Late arrivals get their visits canceled, no exceptions. You'll have to reschedule for another day.

Note: Bexar County’s Video Visitation Center is at 222 S. Comal, San Antonio, TX 78207. Phone: (210) 335-8270. Email: videovisitation@bexar.org.

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  • A valid government-issued photo ID if you’re 17 or older (driver’s license, state ID, or military ID)
  • Do not bring a Texas Department of Criminal Justice (TDCJ) identification card as your ID - it isn’t accepted

There's a dress code in the video visitation center. Wear appropriate footwear - bedroom slippers aren't allowed.

What to Bring (and Leave Behind) for Your Video Visit at Bexar County

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  • Cameras and tape recorders
  • Purses and bags (including diaper bags)
  • Backpacks and briefcases
  • Cell phones and any electronic devices
  • Tobacco products and smoking paraphernalia

Brought something you can't take inside? Coin-operated storage lockers are available on site for $1.25 (five quarters). Bring quarters if you think you'll need one - or better yet, leave extra items at home before you arrive.

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  • No food
  • No beverages
  • No gum
  • If you bring children, keep them close and supervised so you can focus on the visit

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