How to Contact an Inmate at BIG SPRING CORR. INST (TX)

Phone calls at BIG SPRING CORR. INST (TX) are monitored. The facility posts a notice next to each telephone making this clear, so assume anything discussed on a regular call can be listened to. Legal calls are the exception. Unmonitored calls to attorneys are permitted in certain circumstances, but the process differs from a normal personal call. If you need to set up an attorney call, confirm the exact procedure with the facility ahead of time so it's handled correctly.

In most cases, the inmate pays for telephone calls from BIG SPRING CORR. INST (TX). Sometimes the receiving party can pay instead, so be ready for either option depending on how the call is set up. One thing to avoid: workarounds. Third-party or alternative call arrangements are not permitted. That means no routing calls through another person, no "three-way" style setups, and nothing similar. These can get calling privileges blocked.

Electronic messaging is available through TRULINCS for inmates who are approved to use it. Approval happens on the inmate's side, but you're involved too: each person an inmate wants to message must give permission first. So if you're expecting an electronic message, be prepared for a permission step before anything comes through. The exact process for granting permission can vary, so confirm the current steps with the facility.

Mail is another common way to stay connected, but how it's handled depends on the type. General incoming mail (general correspondence) is opened and inspected by staff for contraband and for content that could threaten the security or good order of the institution. Special mail works differently. Incoming special mail that is properly marked can only be opened in the inmate's presence. Staff will still inspect it for physical contraband and check whether any enclosures qualify as special mail.