Billy Moore Unit

Moore Unit's official visiting hours (I‑218) are Saturday and Sunday, 8:00 a.m. to 5:30 p.m. How often you can visit gets confusing: the unit visitation index says one visit per weekend, while I‑218 says one visit per visiting cycle (Monday through the following Sunday). Regular visits last two hours, starting when both you and the inmate are present. Traveling more than 250 miles one way? You may qualify for an extended visit of up to four hours at the warden's discretion. You'll need to create your own online scheduler account—staff can't do it for you—and use the inmate's eight‑digit TDCJ or SID number. If privileges are removed, the scheduler will show "Not Approved for Visits." Before you drive, call to confirm assignment and status, bring photo ID, and follow rules on permitted items and visitor list limits (max 10 names).

Staying in touch with someone at Moore Unit means setting up phone and digital options first. To receive inmate calls, register your telephone at texasprisonphone.com and provide the inmate's TDCJ ID. The registration site also lists contact numbers if you need help. For mail, TDCJ's digital mail platform (effective September 6, 2023) routes incoming personal letters, cards, and photos to the Digital Mail Processing Center. Everything gets scanned and uploaded to the inmate's account. Remote video visits are scheduled through the approved vendor website and may be limited by vendor rules and unit policies, including scheduling and time caps. Before you travel or plan a call or video visit, call the unit to confirm the inmate is at Moore Unit and has communication privileges.

Moore Unit uses TDCJ's centralized digital mail platform (effective September 6, 2023). Incoming personal letters, cards, and photos go to a Digital Mail Processing Center where they're scanned and uploaded to the inmate's digital account. To avoid delays, address each item with the inmate's full first and last name and TDCJ number, then mail it to: Texas Department of Criminal Justice, Inmate's Full First and Last Name + TDCJ Number, PO Box 660400, Dallas, TX 75266-0400. No tablet? The unit provides black-and-white printed copies of scanned mail. Legal or privileged mail (and certain publications) follow a separate process and may bypass centralized scanning.

To deposit money for an inmate at Moore Unit, you must be on their Approved Visitor List or Inmate Telephone List (effective Sept. 1, 2020). Mail deposits as a money order or cashier's check with a deposit slip to Inmate Trust Fund, PO Box 60, Huntsville, TX 77342-0060. Cash and personal checks aren't accepted—they'll be returned. Keep timing in mind: single-transaction deposits of $500.00 or more (and certain checks and disbursements) are held for 14 days before the inmate can use the funds. For online purchases, eCommDirect is the only approved package program for TDCJ inmate purchases. There's a $3.75 purchase fee and a limit of one purchase per inmate per day. Quarterly eCommDirect limits apply, and deposit processing fees are $2.50 plus 2.25%. ACH debits post around the 5th and credits around the 10th.