Penmate Inmate Support Guides
Visitation

Before You Visit Moore Unit: Call-Ahead Checklist to Avoid a Wasted Trip

Before you drive to Moore Unit, spend a few minutes confirming the basics. A quick phone call and a check of your pockets can save you from getting turned away at the gate.

• 2 min read Verified from official sources

First, confirm the inmate is actually assigned to Moore Unit and has current visitation privileges. The system updates once daily on weekdays and several times on visitation days, so what you saw yesterday might not match today. Call Moore Unit before you hit the road.

Regular contact visits happen Saturday and Sunday, 8:00 a.m. to 5:30 p.m. If you were planning to visit outside that window, adjust your trip before leaving home.

The facility tracks visits using a "visiting cycle" that runs Monday through Sunday. If you are planning around a recent visit, think in full weeks (Monday to Sunday), not calendar dates.

Call Moore Unit and confirm you are approved to visit and listed on the inmate's Visitors List. This single call is the fastest way to avoid a wasted trip, especially if your status changed recently or this is your first time visiting this inmate.

If you are 18 or older, bring a current government-issued photo ID. At least one ID must show your current physical address. Outdated address? Fix it before you travel. This is the kind of issue that stops visits at check-in.

Last Minute Checks and Prohibited Items

  • ✓ Leave your cell phone behind. Cell phones are prohibited inside the secured perimeter.
  • ✓ Do not bring paper money into the secured perimeter.
  • ✓ If you bring money for vending, bring coins only, no more than $35.
  • ✓ Do not bring food items.
  • ✓ Do not bring purses or diaper bags.
  • ✓ Do not bring cameras, laptops, digital recorders, or any electronic or wireless devices.
  • ✓ Do not bring photographs or photograph albums.
  • ✓ Do not bring toys.

Travel light. Inside the secured perimeter, you can bring a small wallet, a clear plastic bag or change purse, and up to $35 in coins. Visiting with an infant or toddler? You may bring up to three diapers, baby wipes, and two baby bottles (or a sippy cup). Store baby items in a clear plastic bag.

Note: These rules are enforced. Cell phones and paper money are not allowed inside. If you bring prohibited items, you will need to return them to your vehicle before entering.

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Before You Drive to Moore Unit: The Confirmation Checklist

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Common Mistakes That Can Ruin Your Visit to Moore Unit (and How to Avoid Them)

Most denied visits at Moore Unit come down to a few preventable mistakes: not confirming visit details, showing up without the right ID, or bringing items that won't make it past the secure perimeter. Use the sections below as a quick check before you leave home.

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