Mail, photos, messaging, and phone/call options for staying in touch.
Inmates at Moore Unit typically have several ways to stay in touch: phone calls, remote video visits, electronic messaging, and tablet-based services. What's actually available depends on unit rules and the inmate's custody level. To receive phone calls from a TDCJ inmate, register your telephone number at texasprisonphone.com. You may need the inmate's TDCJ ID number during setup. For vendor-based services like eCommDirect, the inmate may need to add you to their Approved Visitation List, or you may need to register your phone with the vendor (for example, Securus) so you appear on the approved phone list. Before making travel plans or trying to schedule anything, confirm the inmate is currently assigned to Moore Unit and call the unit to verify access and privileges.
Search for a loved one and send messages and photos in minutes.
Contact visits at the Moore Unit allow some physical contact, but the limits are strict and staff watch closely. Knowing the rules beforehand helps you avoid an awkward correction or a visit that gets cut short.
Getting in touch with someone at the Moore Unit comes down to two things: registering your phone number for calls, and getting approved for any online programs you plan to use.
Sending letters, cards, or photos to someone at the Moore Unit? Here's the key thing to know: all mail goes through TDCJ's digital mail system. You'll send it to a processing center where it gets scanned and delivered digitally.
Register your phone number at texasprisonphone.com and have the inmate's TDCJ ID handy in case it's needed. Calls go through the vendor system, so your number typically needs to be approved in the vendor portal.
Use the approved messaging vendor (such as eCommDirect) and complete its registration and payment steps. The inmate may need to add you to their Approved Visitation List, or you may need to register with the phone/vendor system so you show up on the approved list.
Options commonly include phone calls, scheduled video visits, electronic messaging, and tablet features. Availability depends on the unit and the inmate's custody status. Check the inmate's unit information and call the unit to confirm what they can access.
Prison visits take planning. The last thing you want is to arrive and discover the person you're visiting has been moved, lost their privileges, or visitation was canceled. Run through this quick checklist before heading to the Moore Unit.
Before you drive to Moore Unit, spend a few minutes confirming the basics. A quick phone call and a check of your pockets can save you from getting turned away at the gate.
Most denied visits at Moore Unit come down to a few preventable mistakes: not confirming visit details, showing up without the right ID, or bringing items that won't make it past the secure perimeter. Use the sections below as a quick check before you leave home.
