How to Order Incentive & Footwear Packages for Someone in Alabama DOC (works for Birmingham Work Release)
If your loved one is at an Alabama DOC facility like Birmingham Work Release, you can't just send a package yourself — it has to go through the state's approved vendor. Once you know the right ordering method, it's pretty straightforward.
Alabama DOC uses Union Supply for all property and hygiene "incentive" packages at state facilities, including Birmingham Work Release. Skip the random online retailers - only packages from the approved vendor get accepted for delivery.
Footwear works a bit differently. Union Supply Direct is the exclusive shoe provider for Alabama DOC, so you'll need to order through them using one of their approved methods.
For standard incentive packages (property and hygiene items), place your order online at alinmatepackage.com. That's also where you'll find order forms and the list of pre-approved items.
Prefer to order by phone? Call (562) 361-5715. This is helpful if you have questions or want to confirm you're using the right program.
You can also mail your order to Union Supply at: 2500 Regent Blvd. Dept 651, Dallas, TX 75261-9059. Make sure "Dept 651" is included so it routes correctly.
For footwear through Union Supply Direct, you've got four options: online, phone, fax, or mail. The fax number is (310) 603-1188. Mailing a footwear order? Send it to: UNION SUPPLY DIRECT, Dept. #651, P.O. Box 619059, Dallas, TX 75261-9059. Phone orders go to (562) 361-5715.
Alabama DOC runs incentive packages on set ordering windows - you have to place your order during the open period. For example, one posted window runs July 22 to August 21, 2025, with delivery scheduled by September 26, 2025.
Practical Tips
- ✓ Use alinmatepackage.com to pull the current ADOC order forms before you start your incentive package order.
- ✓ If you mail an incentive package order, address it exactly as listed, including “Dept 651” (2500 Regent Blvd. Dept 651, Dallas, TX 75261-9059).
- ✓ Keep a copy of what you submitted (printed or saved) so you can reference it if you need to follow up.
Tip: Don't wait until the last day. ADOC package ordering follows strict windows, and delivery happens after that window closes.
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