How to Send Money to Someone at Blackwater River Correctional Facility

Blackwater River Correctional Facility runs deposits through ConnectNetwork (TouchPay/GTL Financial Services). You'll use the ConnectNetwork website or app to pick your deposit type and complete the payment.

ConnectNetwork offers several deposit options: online, through the mobile app, by phone, or at self-service kiosks. You can also make cash deposits at participating retail locations, and some account types accept mailed payments. What's available depends on the facility and account type - sign in to your ConnectNetwork account and select Blackwater River to see your exact options.

1. Create or sign in to your ConnectNetwork account - this is the platform used for deposits for Blackwater River Correctional Facility.
2. Select Blackwater River Correctional Facility and the incarcerated person - make sure you’re choosing the correct individual before you continue.
3. Choose the account you want to fund (often “Trust Fund”) - then enter the deposit amount.
4. Pay by card and submit - online/mobile deposits are part of the automated channels; some account types (like AdvancePay, PinDebit, and DebitLink) are available for immediate use.

Prefer to pay by phone? ConnectNetwork's automated phone system walks you through the transaction. Have the facility name, the incarcerated person's details, and your payment info ready. For Trust Fund or PIN Debit deposits, you may need the facility "Site ID" - check the facility's ConnectNetwork page if prompted.

Self-service kiosks are another option if you'd rather not use a computer or phone. They're part of the same ConnectNetwork system, and deposits to AdvancePay, PinDebit, and DebitLink accounts are available immediately.

Paying with cash? ConnectNetwork supports walk-in deposits at thousands of retail locations. Start the payment in your ConnectNetwork account, then take the transaction details to a participating store and pay in cash. Before you make the trip, confirm that retail deposits are enabled for Blackwater River in your account.

Some AdvancePay accounts accept mailed payments. For GTL/DSI/PCS AdvancePay accounts, make the check or money order payable to "AdvancePay Service Department," include your account number, and mail it to: AdvancePay Service Department, PO BOX 209722, Dallas, TX 75320-9722. Mail instructions can vary by account type, so double-check the details in your ConnectNetwork account for Blackwater River before sending anything.

Need the money available right away? Use an automated ConnectNetwork channel (online, app, phone, or kiosk) for an AdvancePay, PinDebit, or DebitLink account. Deposits are available immediately.

Trust Fund (commissary) deposits work a bit differently. When you submit a Trust Fund deposit through ConnectNetwork's automated channels, it's transmitted to the facility within one business day.

Retail cash deposits and mailed payments take longer. ConnectNetwork typically processes these the next business day after they're received, but the facility's own procedures affect when funds actually hit the account.

Before you hit submit, know that deposits can't be undone. Trust Fund deposits to Blackwater River Correctional Facility are final and non-refundable.

Deposit fees can vary by facility and transaction type. Your best checkpoint is the fee shown during the ConnectNetwork checkout process (or inside your account for this facility) before you confirm the payment.

For facility-specific details - like whether you need a Site ID, which deposit types are available, or mailing instructions for your account - check the Blackwater River page in your ConnectNetwork account. Need help? ConnectNetwork customer service is at (877) 650-4249. Automated payment lines: AdvancePay (800) 483-8314, Trust Fund (888) 988-4768, PIN Debit (855) 706-2445. Customer service hours are 6AM–4PM MST Monday–Friday and 7AM–4PM MST Saturday–Sunday.