How to send messages, photos, and packages
Blackwater River Correctional Facility offers several ways to stay connected: video visits, messaging, and phone calls. At-home video visits work on a PC, laptop, or Android device. You can also travel to the facility and use the on-site video visitation stations. Internet video visits run through GTL using the VisBridge desktop application—log into your visitor account at least 10 minutes early to run the Internet Visit Tester. For fee-based video visits, GTL accepts debit/charge cards and Visa or Mastercard gift cards. Electronic messaging works on computers and mobile devices, with message credits purchased by credit/debit card. Phone calls use AdvancePay, which supports AutoReload and balance alerts.
Search for a loved one and send messages and photos in minutes.
At-home video visits can be done on a PC, laptop, or Android device. Visits run through GTL using the VisBridge desktop app—log into your visitor account at least 10 minutes early to run the Internet Visit Tester. If the visit is fee-based, you’ll pay when scheduling using a debit/charge card or a Visa/Mastercard gift card.
Yes. Blackwater River offers on-site video visits at visitation stations inside the facility, which means you’ll need to travel to the facility to use them.
Electronic messaging works on computers and mobile devices, though whether the inmate can view, print, or reply depends on facility policy. Buy message credits with a credit or debit card—rates appear after you add the inmate and choose Buy Credits. Phone calls use AdvancePay, a prepaid collect calling service with AutoReload and balance alerts so calls go through when funds are available.
If ConnectNetwork Messaging is available at Blackwater River, you can set up an account, buy credits, and send your first message in just a few minutes. Here's the step-by-step process—plus how to check rates and reply-credit rules before you spend anything.
Before sending money, take a minute to confirm Blackwater River uses ConnectNetwork/TouchPay for the deposit type you need. ConnectNetwork offers several payment methods—online, mobile app, automated phone, kiosks, retail locations, and mail—but availability and posting speed vary by facility and account type. This matters if timing is tight: some automated deposits post immediately, while others take up to a business day. To avoid misdirected payments, start from the facility's page inside ConnectNetwork and select the exact service you need.
Sending money to someone at Blackwater River Correctional Facility means using ConnectNetwork (TouchPay/GTL Financial Services) — the deposit platform this facility uses.
