How Far Ahead Can You Schedule a Video Visit at Bob Wiley Detention Facility?

Internet video visits are available every day from 7:45 a.m. to 10:30 p.m. Pacific Time. The scheduling system breaks these into set time blocks - including a morning block from 7:45 a.m. to 11:05 a.m., handy if you need to squeeze in a visit before work or school.

One section of the official video visitation page states that all video visits must be scheduled at least one day in advance, and can be scheduled "no more than one week in advance."

But elsewhere on that same page, a different rule appears: visits can be scheduled "no more than two weeks in advance." Two conflicting maximums, both presented as current guidance.

For planning, treat the minimum as firm: schedule at least one day ahead. For the maximum, try booking up to two weeks out first. If the scheduler won't allow it, move your target date closer and try within one week. Since both limits appear on the official page, let the scheduling tool show you what it accepts - and be ready to adjust if the calendar blocks your first choice.

Coordinating with an in-person visit? Bob Wiley's posted visiting hours are Saturday–Sunday, 8:00 a.m. to 5:00 p.m. Keep that in mind so you don't accidentally stack an in-person visit and a paid video visit back-to-back.

1. Open the official video visitation info right before you schedule - you’re looking to confirm the current internet video visit hours (7:45 a.m. to 10:30 p.m. Pacific Time).
2. Check the calendar for the furthest available date - that “last available day” is a practical way to see whether the system is allowing about one week or about two weeks.
3. Count backward for the minimum - don’t plan on same-day visits; the page states video visits must be scheduled at least one day in advance.
4. Pick a time that fits the listed blocks - for mornings, one published scheduling block runs 7:45 a.m. to 11:05 a.m., so you can aim there if earlier slots work best.

Need to make a deposit or payment at the Lobby Kiosk? You'll have to log into an existing ACCESS CORRECTIONS account or create one first. Set this up ahead of time - troubleshooting account issues at the last minute isn't fun.

Video visitation falls under the broader Tulare County Sheriff's Office policy, which allows inmates to have visits with family, friends, attorneys, and other professionals - as long as conditions align with facility security. That's why scheduling windows and approval steps matter, and why they can shift based on safety and operational needs.

Problems and Appeals

• ✓ Screenshot the “no more than one week in advance” wording.
• ✓ Screenshot the “no more than two weeks in advance” wording.
• ✓ Write down the date/time you saw each statement and what the scheduling calendar allowed you to select.

If you need to challenge or clarify something, the Sheriff's Office policy allows non-inmate correspondents to appeal in writing to the Detention Division Compliance Lieutenant. You should receive a written response within 15 working days.