How to deposit funds, commissary, and payment options
Bob Wiley Detention accepts deposits through a Lobby Kiosk—you'll need to log into or create an ACCESS CORRECTIONS account first. For prepaid or inmate-debit accounts, and for help with phone or voicemail services, ICSolutions offers 24/7 support at 888-506-8407. Prefer to pay by mail? Send a cashier's check or money order to ATTN: Customer Service, 2200 Danbury Street, San Antonio, TX 78217, following ICSolutions' instructions. Include the payer's name, address, and daytime phone, plus the facility name and the inmate's full name and ID number. Friends and family can also leave a 30-second voicemail by calling (559) 366-9800—you'll need a prepaid account, an ICSolutions PIN, and the inmate's ID.
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If your video visit at Bob Wiley Detention gets cut short or doesn't happen at all, the reason matters — especially for refunds and whether you get marked as a no-show.
You can deposit funds using the Lobby Kiosk, but you must log into or create an ACCESS CORRECTIONS account first. You can also call ICSolutions 24/7 at 888-506-8407 to set up prepaid or inmate-debit deposits. If paying by mail, send a cashier’s check or money order to ATTN: Customer Service, 2200 Danbury Street, San Antonio, TX 78217, and include the required payer and inmate details.
Include the payer’s full name, address, and a daytime phone number. Also include the facility name, plus the inmate’s full name and ID number so the payment posts to the correct account.
Call (559) 366-9800 to leave a 30-second voice message. You’ll need a prepaid account, an ICSolutions PIN, and the inmate’s ID; for help setting up or funding the account, call ICSolutions at 888-506-8407.
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