How Securus Remote Video Visits Work for Boyd Unit (How They Differ from In-Person Visits)
A Securus remote video visit is a live video call that happens through a kiosk. It's real-time - not a recorded message you send later - just on video instead of in the regular visitation room. You don't schedule these through the unit. Instead, you'll book your remote video visit through the vendor's website, which means creating an account there first.
Heads up: If you see “Video/Tablet” as a visit type in the Online Visitation Scheduler, that’s not the same thing as the Securus Video program.
For Boyd Unit, Securus remote video visits run up to 60 minutes and cost $10.00 per visit. The incarcerated person is limited to one remote video visit per month.
Remote video visits don't replace regular in-person visitation - they're an extra option on top of an eligible inmate's contact or general visits. The logistics are separate too. You'll schedule remote video visits through the vendor's website, not the same way you'd request an in-person visit.
Reminder: Remote video visits are scheduled through the vendor website, and they’re separate from contact/general in-person visits.
Practical Tips
- ✓ Schedule the remote video visit through the vendor’s website (not through the unit’s in-person visitation process).
- ✓ Confirm the inmate is eligible for a remote video visit before you pay and book.
- ✓ Double-check the cost ($10.00) before checkout so there are no surprises.
- ✓ Plan around the limits: the visit is up to 60 minutes, and only one remote video visit is allowed per month.
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