How to Send Money to Facility
If you're trying to put money on someone's account at Branch County Jail, the biggest obstacle right now is that the jail's online instructions aren't accessible.
The Branch County Sheriff page for inmate account deposits currently returns an error: "Access to this page is forbidden." So right now, you likely can't use the site to find deposit instructions or confirm how to add funds.
This isn't limited to the deposit page. Other jail-related pages on the Branch County Sheriff site (visitation, inmate mail, forms/resources) all show the same "Access to this page is forbidden" message. When multiple pages are blocked at once, it points to a broader outage of the jail's online resources, not just one broken link.
Note: If the deposit instructions page is blocked, don't rely on outdated instructions you find elsewhere. Call the jail directly to verify the approved way to send money before you pay anything.
- Try the inmate account deposit page first. If you get “Access to this page is forbidden,” you will need another way to get the current instructions.
- Check whether other jail pages are blocked too. If visitation, mail, and forms/resources pages are also forbidden, plan on using offline confirmation instead of relying on the website.
- Call the jail and ask for current deposit instructions. Tell them the online deposit page is returning a forbidden access message and ask what method(s) they accept right now.
- If you can’t get an answer by phone, confirm in person. Ask at the jail what options are available to add funds and what details are required.
- Use mail only if the jail confirms it is accepted. Since the jail’s online resources are not accessible, get clear guidance on what to send, who it should be made out to (if applicable), and what information must be included so it is credited correctly.
What-to-verify
- ✓ Whether the inmate account deposit page is truly down or restricted, and if there is another official way to access the instructions
- ✓ Whether the same “Access to this page is forbidden” issue is affecting most jail resources, and if there are temporary procedures while pages are inaccessible
- ✓ What deposit methods are currently accepted (and which are not)
- ✓ What identifying information is required so money is posted to the correct person
- ✓ Whether any options are temporarily paused until the site pages are available again
Warning: Multiple Branch County Sheriff jail pages are returning "Access to this page is forbidden." Your safest bet is to verify deposit instructions directly with the facility rather than relying on the website right now.
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