How to Send an Enhanced Commissary Package to Someone at Branchville Correctional Facility

The Enhanced Commissary Food & Hygiene Order is an add-on to regular commissary. For incarcerated individuals located in Indiana Department of Correction adult facilities, it allows one enhanced order per quarter, up to $150 in product. You build the package from items the ordering website lists as approved. If an item shows as available there, it’s considered eligible for these enhanced orders.

Enhanced orders are available to people housed in Indiana Department of Correction adult facilities. If the person you’re sending to is currently housed at Branchville under IDOC, the same “one enhanced order up to $150 per quarter” rule is the baseline to plan around.

Eligibility Check

• ✓ Confirm they are not in Restrictive Housing (not eligible for enhanced orders).
• ✓ Confirm they are not at the Reception Diagnostic Center (RDC) (not eligible for enhanced orders).

Eligibility details and timing can be more specific than most people expect, so it’s worth double-checking before you spend money. The ordering website’s Policies and FAQ sections are where the program rules are laid out, including which incarcerated individuals can receive an enhanced order and what the delivery schedule looks like.

You don’t have to guess what can go in the enhanced package. The order can include any item shown as approved on the ordering website, so your best move is to shop directly from that list rather than trying to send something “off list.” If you’re trying to build a balanced package (food plus hygiene), start by adding the must-haves first, then use what’s left of the $150 product limit for extras.

To order online, use the ordering website’s enhanced commissary option and build a cart up to $150 in product for the quarter. Before you check out, take a minute to confirm the person you’re ordering for is eligible, then review the Policies and FAQ so you’re not surprised by the delivery schedule or other ordering rules.

If you’d rather not place the order online, the ordering website also provides a downloadable order form you can use to mail in an enhanced commissary order. Download the form directly from the site, fill it out carefully, and follow the form’s instructions for completing the order.

Before You Pay

• ✓ Verify they are eligible: not in Restrictive Housing and not at the Reception Diagnostic Center (RDC).
• ✓ Read the ordering website’s Policies and FAQ to confirm who qualifies and how the delivery schedule works.
• ✓ Do this check before payment so you don’t place an order for someone who can’t receive it.

If an enhanced order gets rejected or seems delayed, start with the basics: confirm the person’s current status (someone in Restrictive Housing or at RDC can’t receive enhanced orders), then compare what you ordered to what the Policies/FAQ allow and the delivery schedule the site lists. If it still doesn’t make sense, use the ordering website’s help/contact options and reference the mailed-in order form (if you used it) so the vendor can look up the order and tell you what happened.