How to Send Money to Facility

Smart Communications runs the inmate telephone system at the Brevard County Jail Complex. Any money you add for calling goes through their system, not directly through the jail. Calls cost $0.16 per minute plus tax, with a 2 hour weekly limit. If you're trying to budget, those two details help you figure out how far a deposit will stretch. They also explain why calls may stop once your person hits the weekly cap.

1. Use Smart Communications for phone-related deposits - Brevard County Jail Complex uses Smart Communications for the inmate telephone system, so start there when you want to add funds for calls.
2. Set up or add money online - You can create your account or add money through the SmartInmate website.
3. Set up or add money by phone (or get help) - You can also create an account or add funds by calling Smart Communications at 727-349-1561. Customer Care can also help with account creation, deposits, service questions and rates, billing, and refunds.

• ✓ Call Smart Communications Customer Care between 7:00 AM and 12:00 Midnight EST.
• ✓ Ask for help creating your account or making a deposit.
• ✓ If something looks wrong, ask about communication service questions and rates.
• ✓ For payment problems, ask about billing questions and refunds.

Before you send money, confirm that Smart Communications is still the provider for the Brevard County Jail Complex inmate telephone system. Verify the current pricing and limits too. The posted rate is $0.16 per minute plus tax, and calls are limited to 2 hours per week, but phone systems and policies can change.

• ✓ Confirm Customer Care hours (7:00 AM to 12:00 Midnight EST) before you call.
• ✓ Confirm Customer Care can help with: creating an account, deposits, service questions and rates, billing questions, and refunds.
• ✓ Confirm you can still add money through the SmartInmate website.
• ✓ Confirm you can still add money by phone at 727-349-1561.