Free Phone Calls and Messages from Bristol County: How It Works Now

As of December 1, 2023, Securus services at Bristol County are free. When your loved one calls or messages through Securus, you won't pay a dime.

Which Services

• ✓ Phone calling
• ✓ Securus Video Connect
• ✓ Securus Text Connect
• ✓ eMessaging
• ✓ eCard
• ✓ VideoGram
• ✓ Photo attachment services

Free doesn't mean unlimited. The facility can still set rules - maximum call lengths, specific calling hours, or other restrictions. If you're hoping to establish a routine (like a nightly check-in), confirm what limits apply to your loved one's housing unit first.

1. Anchor your expectations to the start date - free Securus communications at this facility began on December 1, 2023.
2. Confirm which Securus options are actually active - not every facility offers every Securus service, so verify what’s available where your loved one is.
3. Ask about call controls before you plan around them - check for time limits, approved calling windows, and any other facility rules that affect when and how long you can connect.
4. Call the Bristol County Sheriff’s Office for specifics - they can point you to the right information for the Dartmouth Correctional Complex or the Ash Street Jail.

Need to confirm what's available or what limits apply? Call the Bristol County Sheriff's Office main switchboard at (508) 995-6400. You can also reach out by mail or visit in person at the Dartmouth Correctional Complex (400 Faunce Corner Road, North Dartmouth, MA 02747) or the Ash Street Jail (226 Ash Street, New Bedford, MA 02740).