How to send messages, photos, and packages
Brooklyn Correctional Institution offers tablet access and e-messaging through JPay/Securus, the department's contracted provider. Incarcerated people can send and receive electronic messages through this approved vendor. Phone communication works differently: there are no incoming calls. Your loved one places outgoing calls through the facility's phone vendor using an approved calling list. They can submit up to 10 phone numbers for approval, and once approved, calls are generally limited to about 15 minutes depending on schedule and vendor rules. Starting August 18, 2025, you can deposit funds directly to an incarcerated person's tablet media account through JPay's website or mobile app. Deposits apply immediately. Video visits and e-messaging setup follow the facility instructions and vendor signup steps.
Search for a loved one and send messages and photos in minutes.
Sending mail and approved items to Brooklyn Correctional Inst is straightforward once you know the rules. Here's what gets accepted, what gets rejected, and the exceptions worth knowing about.
Yes. Brooklyn CI provides tablets and e-messaging through the department’s contracted vendor (JPay/Securus). You will need to follow the vendor’s account signup and the facility’s approval steps to exchange messages.
No. Inmates at Brooklyn CI don't receive incoming telephone calls. They place outgoing calls through the facility's phone vendor using an approved calling list (up to 10 numbers), and calls are generally limited to about 15 minutes.
As of August 18, 2025, funds can be deposited directly to an inmate’s tablet media account via JPay’s website or mobile app. Deposits made through JPay are applied immediately to the media account.
A visit goes much smoother when you show up with the right ID, the right clothes, and good timing. This checklist helps you avoid a wasted trip and know exactly what to expect when you arrive.
Staying in touch with someone at Brooklyn Correctional Inst. happens through outgoing phone calls, tablet messaging, and approved visits. The key is understanding what the facility allows, then confirming current details before you spend time or money.
Sending money to someone at Brooklyn Correctional Inst is straightforward once you know your options. You can mail a money order to the state's Inmate Trust Fund, or fund Tablet Media Accounts through JPay.
